Pineapple Careers is proud to be partnering with an organisation based in Horsham that is looking to recruit a Customer Service Administrator on a full-time permanent basis. Are you an organised and proactive individual who thrives in a customer support role? Do you take pride in delivering outstanding service and ensuring smooth administrative operations? If so, we would love to hear from you!
Key Responsibilities:
* Work collaboratively within the Administration team to ensure smooth operations
* Accurately input and update data in the system
* Handle customer queries via telephone and email with a friendly and professional manner
* Collect and input accurate meter readings from various sources
* Proactively identify customer consumable requirements and place necessary orders
* Support the implementation of the new system
* Identify unusual patterns in consumable or device usage
Key Skills:
* Strong organisational and planning skills
* Ability to prioritise and manage workloads effectively
* Excellent attention to detail and accuracy
* Friendly and professional telephone manner
* A team player with great interpersonal and collaboration skills
* Able to work under pressure and meet deadlines
* A proactive and motivated approach with a can-do attitude
Personal Profile:
1. Enthusiastic an...