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Job description
Site Name: UK - Hertfordshire - Ware
Posted Date: Mar 19 2025
The Quality function promotes quality and compliance through the product life-cycle in the manufacturing and production operations across GSK Sites. The team supervises all quality related systems, improvement procedures and documentation (including analytical data and information) to ensure products released have been manufactured and packaged according to all Regulatory and cGMP requirements (including appropriate certification for the UK/EU markets).
Job Purpose:
As Quality Operations Manager you will manage a team of operational quality staff within the Micronising and Oral Solid Dose stream. The team will be up to 10 people (and may include interim/contract or third-party staff). The key responsibility of this role will be to lead operational quality staff within the stream and promote a culture of quality and improvement within operations.
Key Responsibilities:
1. Provide leadership, coaching and mentoring for a small team of stream aligned quality personnel. Responsibilities include recruitment of direct reports, appraisals, 1:1s, training and development, performance management, talent management and reward and recognition.
2. Ensure team sets a strong example with regards to Quality and Compliance performance, as well as to drive prompt resolution of issues.
3. Promote safe working practices in the area and provide direction and oversight for the functional environmental, health and safety (EHS) programmes.
4. Promote quality and compliance within the stream and monitor all quality related systems, improvement procedures and documentation.
5. Ensure resource management processes are in place to deliver Batch Release, investigation and operations oversight and support to projects.
6. Support audits across the site (including overseeing L1 audit programmes within the team).
7. Be an effective member of the wider Value Stream management team (eg; provide input into strategy and objectives).
8. Foster a continuous quality improvement culture within the OQ department with a focus on flow and manufacturing lead time reduction in OQ.
9. Deputise for the Operational Quality Director as required.
About You:
As this role is multi-faceted and includes liaising with a wide variety of on-site production and operations teams, you will be a self-motivated person who has experience of working in quality and/or manufacturing at a complex manufacturing site. You will be resilient and calm under pressure, with strong people skills and a proven ability to drive performance. You will have a strong continuous improvement mindset. Effective written and verbal communication and excellent interpersonal skills, as well as the ability to organise and prioritise workload are considered essential skills.
Basic Qualifications:
1. BSc in Scientific, Technical or Engineering discipline (or equivalent experience, ideally gained working in a Pharmaceutical Manufacturing Facility or similar highly regulated industry).
2. Knowledge of current Good Manufacturing Practice (cGMP) requirements.
3. Experience in pharmaceutical industry including knowledge and application of the principle of the Quality Management Systems (QMS).
4. Ability to communicate effectively both verbally and in writing with clarity, impact and tailored to the audience.
5. Ability to organise and prioritise workload in a changing environment.
6. Demonstrate inquisitiveness and ability to challenge a situation.
7. Computer literate.
Benefits:
GSK offers a range of benefits to its employees, which include, but are not limited to:
* Competitive base Salary
* Annual bonus based on company performance
* Opportunities to partake in on the job training courses
* Opportunities to attend and partake in industry conferences
* Opportunities for support for professional development/chartership
* Access to healthcare and wellbeing programmes
* Employee recognition programmes
If you would like to learn more about our company wide benefits and life at GSK we would suggest looking at our webpage Life at GSK | GSK.
CLOSING DATE for applications: Wednesday 2nd of April 2025 (COB).
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