Job summary Ward Clerk - Permanent Post (Part Time, 30 hours per week.) An enthusiastic and self motivated individual is required to provide clerical and administration cover across all Acute Medical Wards. The successful applicant will hold excellent communication skills with the ability to interact professionally with patients, relatives and other staff groups as well as the ability to work under pressure in busy clinical environments. Extensive previous experience in an administrative or role which includes face to face working with the general public is also an essential requirement. Main duties of the job To provide clerical and administrative support to clinical staff within all ward, unit or departmental areas within the Emergency Care, according to service needs. Initially within the Escalation Ward Area. About us We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential. Date posted 19 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum, pro rata Contract Permanent Working pattern Part-time Reference number 177-EMER-6918241 Job locations James Paget University Hospitals Lowestoft Road Great Yarmouth NR31 6LA Job description Job responsibilities Some of the main job responsibilities are as mentioned below: To provide the first point of contact for the ward, unit or department for all enquiries received from patients relatives/carers, all groups of trust staff and external agencies ensuring the correct management thereof in each particular case. To ensure that the patients notes are kept up to date and in good order. To ensure that all relevant documents, including tests/reports, are correctly inserted in patients notes whilst on the ward/department and to ensure all notes are up to date before patients departure. To be responsible for checking e discharge summaries following patients discharge/transfer e.g. follow up procedures or appointments. If you are interested in applying for this role, please see the Job Description and Person Specification for further details. Job description Job responsibilities Some of the main job responsibilities are as mentioned below: To provide the first point of contact for the ward, unit or department for all enquiries received from patients relatives/carers, all groups of trust staff and external agencies ensuring the correct management thereof in each particular case. To ensure that the patients notes are kept up to date and in good order. To ensure that all relevant documents, including tests/reports, are correctly inserted in patients notes whilst on the ward/department and to ensure all notes are up to date before patients departure. To be responsible for checking e discharge summaries following patients discharge/transfer e.g. follow up procedures or appointments. If you are interested in applying for this role, please see the Job Description and Person Specification for further details. Person Specification Skills Essential Good communication Experience Essential 1 years administrative experience Qualifications Essential C or above in English Person Specification Skills Essential Good communication Experience Essential 1 years administrative experience Qualifications Essential C or above in English Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name James Paget University Hospitals NHS Foundation Trust Address James Paget University Hospitals Lowestoft Road Great Yarmouth NR31 6LA Employer's website https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)