We are recruiting for a Hire and Sales Coordinator, based at our Central Support Office, Newcastle Business Park, NE4.
About the Role!
* Ensuring all enquiries are responded to in a timely manner via telephone and email.
* Liaising closely with the depot network and other departments to ensure delivery of service/product.
* Offering customers an efficient, knowledgeable, and courteous service.
* Meeting the customers' requirements from point of order to delivery of product.
* Raising quotes and processing hire and sales orders.
* Following up on customer orders to ensure successful delivery and obtain any feedback regarding equipment and service.
* Ensuring product knowledge is maintained at an adequate level.
* Liaising with the sales team to maximise sales opportunities across the depot network.
About You!
* Enthusiastic, upbeat, and professional individuals who really care about delivering the best service.
* You will either have previous experience of, or a keen understanding of good customer service.
* We are looking for someone who is a team player and has the ability to work in a fast-paced and friendly environment.
* We are an ever-changing organisation, so a flexible approach to change and drive to continuously improve are characteristics that will stand out to us.
* We have 14 depots around the UK, so good geographical knowledge of the UK will be essential for this role.
Armed Forces Covenant – As part of our pledge, we support the employment of veterans, recognising military skills and qualifications in our recruitment and selection process.
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