NHS South Central and West Commissioning Support Unit
The closing date is 20 March 2025
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Job Summary
As an Improving 0-5 Immunisations Uptake Officer, the post holder will work as part of a dynamic team within CHIS to create and implement a role to support the improvement of immunisation uptake and reduce health inequalities in areas of low immunisation uptake. The post holder will focus on improving the uptake of 0-5 immunisations across the programme geography, this will include engaging with community groups to encourage the provision of vaccination promotion/education and awareness sessions, alongside promoting equality and reducing inequalities.
This work will include regular travel for face-to-face meetings across the C&M region.
Main duties of the job
This role will be responsible for supporting improved uptake rates of 0-5 Immunisations programmes and reducing unwarranted variation in uptake by different population groups - to reduce health inequalities.
The CHIS Immunisation Improvement Officer will be a link between Child Health Information Service (CHIS) and other agencies e.g. LA, ICB, 0-19 providers and third sector organisations. They will provide training and accurate information for community group leaders, this will include on a face-to-face basis as well as via MS Teams dependent on community group preferences.
In particular, the post holder will:
1. Use data from the CHIS system to identify areas of lower uptake.
2. Work with system colleagues and community leaders where the population is vulnerable to non-participation.
3. Improve awareness of immunisations and access to immunisation programmes - offering information in accessible formats.
4. Provide important interface between healthcare professionals and community hubs/groups.
5. Use local reports e.g. Health Equity Audits/Insight work to understand barriers to immunisations for communities.
6. Support system colleagues/community leaders and other agencies to develop local knowledge and facilitate local engagement.
7. Demonstrate an awareness of the 0-5 immunisation schedule and department protocols in supporting individuals.
About Us
This role would be working in an expanding service across CHIS and The Improving Immunisation Uptake Team. We are looking for an organised, efficient, pro-active and enthusiastic, self-motivated individual who is capable of building/maintaining effective working relationships with internal and external colleagues across the region, with a specific focus on Cheshire and Merseyside area. We are looking for an individual to work collaboratively within the organisation and across organisational boundaries to ensure a first-class service is delivered.
Please note the interviews will be undertaken in person in Liverpool as this is a face-to-face role.
Job Description
Job responsibilities
To improve 0-5 immunisations uptake across the programmes.
General
Improving quality and outcomes
To be an integrated member of the CHIS Team. Initiates new and contributes to existing improving uptake projects ensuring that a quality service is provided. Actively engages with system partners to improve 0-5 immunisation uptake, providing key knowledge of immunisation programmes. Uses evidence and learning from best practice across the region and further afield (including other 0-5 immunisations programmes) to inform work. Continually maintains records to be able to produce timely quarterly 0-5 immunisation Uptake and end of year reports which contribute to the overall service annual report. Regular travel is required for face-to-face meetings across the Cheshire & Merseyside region.
Project Management
Analyse and report on data and utilise information to inform improving uptake initiatives. To participate in audits and research in aspects of improving uptake for 0-5 immunisations as directed by Commissioners. Organise and support/deliver Making Every Contact Count (MECC) training to community groups/leaders to promote 0-5 immunisation.
Information and Communication Management
Carry out timely and accurate information analysis and reporting and present findings in an agreed manner. Maintain administrative and information resources. To source and ensure that a wide range of national approved material including links to online resources/leaflets in different formats (e.g. Easy Read/ translated) and other resources are available. To attend improving uptake meetings/events and to feedback relevant information to the 0-5 commissioners. Review national 0-5 immunisation literature to ensure the most up-to-date information is being communicated.
Person Specification
Values & Behaviours
Essential
* Patient First - Customer Excellence
* Aspirational
* Collaborative
* Insightful
* Respectful
* A commitment to Equality, Diversity and Inclusion
Education
Essential
* Educated to Degree level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Knowledge & Experience
Essential
* Knowledge of administrative procedures, project management or information analysis
* Knowledge of Microsoft Office including Word, Excel, Powerpoint and Outlook
* Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/written communication skills.
* Has a planned and organised approach with an ability to prioritise their own workload to meet deadlines
Desirable
* Has attention to detail, able to work accurately, identifying errors quickly and easily.
* Ability to pull together comprehensive draft reports, data and letters. Negotiating, networking and persuasive skills.
* Basic knowledge of project principles
* Experience of work to improve health outcomes
Skills
Essential
* Excellent time management skills with the ability to re-prioritise.
* Skills for manipulating information.
* Advanced keyboard skills, use of a range of software.
* Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.
Desirable
* Project management skills.
Values and behaviours
Essential
* Commitment to and focused on quality, promotes high standards in all they do.
* Able to make a connection between their work and the benefit to patients and the public.
* Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients.
* Values diversity and difference, operates with integrity and openness.
* Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.
* Consistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation.
* Actively develops themselves and supports others to do the same.
Equality, diversity and inclusion
Essential
* Understanding of and commitment to equality of opportunity and good working relationships.
Other
Essential
* An ability to maintain confidentiality and trust and an awareness of information governance requirements and data protection
* Professional, calm and efficient manner
* Commitment to continuing professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: NHS South Central and West Commissioning Support Unit
Address: Child Health Information Systems, Liverpool, L22 0PJ
Employer's website: https://www.scwcsu.nhs.uk/
For Questions About The Job, Contact:
Jon Mitchell
jon.mitchell6@nhs.net
Date posted: 06 March 2025
Pay scheme: Agenda for change
Band: Band 5
Salary: £29,970 to £36,483 a year Per Annum
Contract: Fixed term
Duration: 24 months
Working pattern: Full-time
Reference number: 891-CSU-7919CS
Job locations: Child Health Information Systems, Liverpool, L22 0PJ
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