Are you a compassionate and motivated communicator with a talent for building meaningful relationships over the phone? Do you want to make a real difference by helping improve the lives of disabled and elderly individuals? If so, join our team at Mobility Giant Ltd, the leading provider of mobility equipment designed to enhance independence and quality of life.
About Us:
At Mobility Giant Ltd, we specialize in offering high-quality mobility equipment to disabled and elderly customers. We pride ourselves on our excellent customer service and our commitment to making a positive impact on our customers lives.
Key Responsibilities:
1. Outbound Calls: Proactively contact potential customers to introduce our mobility products, understand their needs, and recommend the best solutions.
2. Inbound Calls: Handle inquiries from existing and prospective customers, offering empathetic support and guidance while identifying sales opportunities.
3. Sales Goals: Achieve and exceed individual and team sales targets by converting inquiries into satisfied customers.
4. Product Knowledge: Develop a deep understanding of our mobility products to provide accurate and personalized recommendations.
5. CRM Management: Accurately document customer interactions, preferences, and sales activities in our CRM system, Microsoft Dynamics.