Adecco is currently recruiting for specialist administrators to join our key multi-national corporate client, working within a high target environment for the medical records warehouse at Bedford Hospital.
Working hours are Monday to Friday, 2pm - 10pm. This is a long-term temporary position (we would need you to commit to at least 6 months).
Duties include but are not limited to:
* Scan daily if cover is required, with a minimum of 7 scanners going (in exceptional circumstances there will be more).
* Training of staff or ensuring there is a buddy who can train them.
* Monitoring productivity and notifying the Supervisor of any variances.
* Working with underperforming scanners to improve their stats and providing feedback to the Supervisor on the outcomes.
* Processing urgent files.
* Fixing any work returned from QA and rescans.
* Supporting QA and printing.
* Ensuring there is enough work for the scanners by monitoring box levels and liaising with the check-in team.
* Consulting with the Site Lead regarding the on-boarding or exit of staff.
* Taking holiday forms for processing at a team meeting and passing on the approved or rejected forms back to requestors.
* Escalating issues with staff when attempts to resolve them have been unsuccessful.
* Checking the Sign In portal daily for Bedford, ensuring everyone has signed in and out of the building.
* Ensuring there is enough stock for the print and scan team and escalating any shortages to the helpdesk.
* Basic maintenance of the scanners, ensuring they are hoovered and cleaned, and arranging Opex call outs when required.
* Informing the supervisor of any call outs and passing on the details for the log of issues.
* Investigating datixes related to scanning or print services and providing feedback to the Site Lead.
* Monitoring workflow and SLAs as needed to cover.
* Voiding empty stacks.
* Ensuring the building is locked up properly at the end of each shift.
Adecco acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information.
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