Role: Senior Employment Advisor
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
Salary: £30,000 per annum
Contract type: Permanent
Working hours: Full Time (37.5 hrs pw)
Location: Grimsby, DN31 1XD
For over three decades, we have been dedicated to supporting individuals and employers across the UK. As a nationwide market leader, we have assisted over 13,000 people in the past year alone to retrain, embark on new career paths, or establish their own businesses.
Join our team as a Senior Employment Advisor, where you'll support individuals in securing sustainable employment. You'll attract, register, and guide participants through tailored coaching, funding opportunities, and job placements. Delivering services across our offices, co-location sites, and community venues, you'll ensure accessibility for all.
Success in this role means meeting targets while adhering to programme guidelines and company processes. If you're passionate about making a difference and thrive in a results-driven environment, wed love to hear from you!
What youll do
Pitch and sell Standguide as the partner of choice in Welfare to Work
Build and maintain relationships with the JCP and other relevant partners through regular telephone contact, visits, and newsletters as appropriate to ensure participants are aware of our services and to allay any concerns they may have with accessing or utilising our services
Explain our service offering including ensuring the participant understands their rights and responsibilities (e.g., complaints & feedback process), whilst registering the participant in accordance with contractual obligations and eligibility criteria
Support participants to complete our readiness for work and change assessment at or soon after initial appointment and then quarterly thereafter
Engage and empower whilst delivering group training sessions, with the aim of progressing them to achieve sustainable employment
Research and maintain up to date knowledge of the local labour market, employers, and industry sectors
Conduct into work meetings to ensure appropriate support is in place to support participant to commence and sustain in work e.g., childcare
Ensure all prescribed company process, systems, and ethical standards are met at all times such as accurate and timely tracking and recording of the participants journey, referral to internal and external provision, referral to vacancies, all participant expenditure requirements, and any other programme specific procedures.
What youll need
Level 2 English and Maths as a minimum
Experience of working in a customer facing environment, e.g., Customer Services Assistant, Retail Assistant
Experience of working in a performance target driven environment. Examples of such experience may include working as a Senior Employment Advisor on a similar contract, being a Recruitment Consultant or experience of Business Development roles, sales targets in a retail business or call centre etc.
A minimum of 2 A-Levels or an equivalent Level 3 Diploma
IEP L2 Sector Introduction is desirable
Direct previous experience of a similar role. Roles considered to be similar include the role of Employment Advisor on a welfare to work contract or a publicly funded service.
Overseas equivalent qualifications will be accepted.
We welcome applicants with lived experience and encourage applications that reflect the relevance to the post.
Benefits
CPD - Broad range of internal training to enhance your knowledge and skills
Generous pension scheme, with the option to opt out
Company health plan subject to successful completion of probation period
25 days annual leave + 8 bank holidays
5-10 sick day per year paid.
Join us at Standguide and be part of a team dedicated to making a meaningful impact on individuals' lives and businesses nationwide.
Standguide is an Equal Opportunities Employer and a Disability Confident Leader. We are committed to promoting equality of opportunity and value the diversity of our staff and customers. We thrive on creating positive working relationships, free from discrimination.
Successful candidates will be subject to satisfactory references and enhanced DBS check.
For the full job description and person specification, please email Amy atrecruitment @standguide.co.uk.
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