About Jumeirah & the Hotel:
For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.
Situated in the heart of Knightsbridge, one of Londons most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury.
Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the citys largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination restaurant La Maison Ani.
About the Job:
An opportunity has arisen for an Assistant Security Manager to join us Jumeirah Carlton Tower. The main duties and responsibilities of this role
* Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity.
* Develop and implement timelines, delegate tasks, and brief staff on duties across various departments.
* Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly.
* Compile duty rosters and advise on changes as necessary.
* Prepare reports and maintain appropriate filing systems.
* Manage stock, inventories, vendor directories, and contract agreements.
* Oversee processes related to vendor registration, code creation, price updates, and submitting purchase orders, ensuring accurate expense allocation.
* Report operational problems, conflicts, incidents, and technical glitches to the Supervisor.
* Address guest enquiries and complaints professionally, recording relevant details and notifying the supervisor.
* Must have NIBOSH
About You:
Successful candidates will have the following skills:
* Software competencies Microsoft Office programs (Intermediate).
* Knowledge of fire-fighting equipment and CCTV equipment.
* First aid and CPR training
* Interpersonal skills
* Communications skills
* Self-motivated
About the Benefits:
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes
* Competitive salary + excellent service charge
* Extra holiday for significant Birthdays (21.30.40. etc.)
* Life insurance
* Jumeirah perks website access discount
* F&B and Spa treatment discount
* One and a half times pay for work during bank holidays
* Dry cleaning of uniform or Business attire
* Meals on duty
* Employee assistance programs
* Wellness benefits Chiropodist, Flu jabs, and more!
* Taxi service after hours
* Social events & recognitions programs
* Ongoing training & development
* Wedding/Baby gift
* Cycle scheme
* Internal transfer scheme
* Eye test and discount for VDU users
* Dental cash back plan
* External transfer scheme
AMRT1_UKCT