Operations Manager / Responsible Individual (Ofsted Registered Children’s Homes) Location: Ilford (covering 4 EBD homes) Salary: Up to £70,000 per annum Profit Shares Are you a passionate leader with experience in children’s services, ready to make a real difference? We’re looking for a hands-on Operations Manager / Responsible Individual to oversee four Ofsted registered children’s homes in Ilford that support young people with EBD needs. This role is focused on operational leadership, compliance, and making these homes the absolute best places for young people to thrive. Sound like your kind of challenge? Read on What You’ll Be Doing: Keeping Young People Safe: You’ll be the go-to for ensuring safeguarding policies are always followed, creating a culture where everyone feels safe and heard. Health and Safety: You’ll make sure all homes hit their training and safety targets, keeping everything up to scratch and ahead of regulations. Regulation: You’ll be the Responsible Individual, ensuring homes meet Ofsted requirements and are inspection-ready. Take inspection reports in your stride, responding swiftly and implementing solid action plans. Manage complaints with care and professionalism, always aiming for positive resolutions. Putting Quality First: You’ll champion a personalised approach to care, making sure young people get the support that’s right for them. Build great working relationships with internal teams, regulators, and external partners to stay ahead of best practices. Leading the Team: You’ll be an inspiring leader, supporting managers and staff to do their best work. Create a culture of high performance and accountability where everyone is motivated to grow. Keep an eye on budgets, ensuring homes are financially sound while maintaining top-notch care. Growing the Business: Work closely with senior leadership to help develop new services and grow existing ones. Build strong partnerships with commissioners and local authorities to keep the homes in demand. Driving Improvement: Lead by example, pushing for continuous improvement and innovative ways to enhance the support we provide. Encourage learning and development within your teams, celebrating successes and sharing best practices. What We’re Looking For: Experience and Qualifications: A minimum of Level 5 in Leadership & Management in Residential Childcare (or equivalent) Experience as a Registered Manager in a Residential Children' Home A history of "Good" and/or "Outstanding" Ofsted Reports Strong knowledge of the regulations surrounding children’s homes (Ofsted and safeguarding). Key Skills: Proven leadership skills – you’ll know how to get the best out of people. Experience managing budgets and driving financial performance. Strong relationship-building skills with internal teams, regulatory bodies, and external partners. The Right Personality: Approachable and down-to-earth – someone the team can trust and look up to. Resilient and calm under pressure, with the ability to handle challenges with confidence. Commercially savvy but always driven by delivering exceptional care. Why Join? We’re all about making a positive impact – not just for the young people, but for staff too. You’ll be joining a group that values collaboration, celebrates success, and offers plenty of opportunities to grow and make your mark. Have questions? Get in touch with Dannii on hellokizunarecruitment.com or 01484 444560