Pan
Pacific London brings understated, comforting, and approachable luxury to
London’s premium Square Mile. With its elegant design juxtaposing old and new
London architecture, the hotel fuses together wellbeing innovation and
impeccable service as a hallmark across a myriad of dining and drinking
destinations. Discover a different side of London, from market stalls to
Michelin-star restaurants and iconic landmarks, all within easy reach of the
hotel.
ABOUT
YOU
We are looking for a passionate and
guest focused Engineering Supervisor to join our incredible
Engineering team at Pan Pacific London.
You show
confidence, empathy and professionalism when dealing with guests and
associates alike. You are calm under pressure and you desire to
deliver the best experience for our guests.
If you
are dedicated to providing exceptional care
while demonstrating great pride and attention to detail
in your work and you put people at the heart of every decision you
make, then we would love to hear from you.
JOB SUMMARY
Working as the Engineering
Supervisor, you will work closely with the Assistant Chief Engineer and
Director of Engineering to oversee the efficient operation of the engineering
department, and the hotel as a whole. This is to include, but not limited to
planned and reactive maintenance to the fabric and all associated areas and
services with the hotel to ensure that all guests are well looked after and
assisted during their stay. Your tasks
as an Engineering Supervisor will include but not be limited to:
·
Assist in leading the engineering team and
ensure the optimum running of the department, along with the development of
their skills and knowledge
·
Proactively and reactively maintain all areas
of the hotel and areas within our demise in a courteous manor, ensuring Pan
Pacific standards of service are adhered to at all times
·
Ensure that every job/task have been completed
to the highest standards, and should any job/task not be completed then every
effort should have been made to do so
·
Ability to take on more tasks in addition to
the ones previously stated, and within a reasonable timeframe
·
Ensure all team have been correctly trained on
all aspects of their daily duties and tasks, and offer support as and where
required
·
Regularly monitor and update departmental
SOP’s, to include all training as and where required, alongside keeping the
track of training records
·
Maintain effective communication within the
department, and address any issues or concerns in a timely manner
·
Liaise with other departments, ensuing good
communications and to offer support should it be required
BENEFITS OF WORKING AS AN ENGINEERING SUPERVISOR AT PAN PACIFIC LONDON
As a company, we pride ourselves on our close-knit
relationships, development and wellbeing. We offer you:
·
Access to Mental Health First Aiders
·
Celebrate your Birthday with an extra day off
·
Cycle to Work Scheme
·
Referral Scheme
·
Seasonal Ticket Loan
·
Enhanced Maternity and Paternity Policy
·
Eye Care Voucher Scheme
·
Social & Employee Wellness Activities
·
Employee Assistance Programme including 24/7
virtual GP and financial advisors
·
2 Hotel-Wide Social Events a year as well as
additional social gatherings
·
Flexible Work Policy
·
Dry cleaning for uniforms and work attire
·
Reward and Recognition – Star of the Month,
Manager of the Quarter and Star of the Year
·
Guest Experience Programme
·
Discount on our Food and Beverage Outlets
·
Discount on Internal Spa Treatments
·
Culture Club – Focuses on Diversity and
Inclusion
·
Friends and Family rates in our Hotel and the
Pan Pacific Hotel Group properties
·
Complimentary meals prepared for you by our
chefs
·
2 Study Days per year (fully paid and in
addition to your annual leave)
·
2 Volunteer Days per year (fully paid and in
addition to your annual leave)
·
Progression – our goal is to always to coach and
keep our employees helping you to develop and grow internally and within the
PPH Group
·
Additional YuLife Perks
ABOUT PAN PACIFIC LONDON
Operated by Pan Pacific Hotels
Group, Pan Pacific Hotels and Resorts is a global brand comprising close to 30
hotels and serviced suites in 22 cities across Asia Pacific, North America and
Europe, including seven development properties to be launched by 2025. Pan
Pacific strives to deliver sincere and graceful service to every guest who
appreciates luxurious hospitality. With a passion for excellence as our
promise, Pan Pacific is the trusted and timeless choice for memorable
experiences.
Come and join our haven in the
heart of the City, a Forbes Travel Guide Five-Star Property, most recently
voted:
·
Hotel of the
Year, Group 2023 | Catey Awards
·
Hotel of the
Year, London 2022/2023 | AA Hospitality Awards
·
Forbes Five-Stars 2022/2023 | Forbes Travel
Guide
Our team can’t wait to welcome
you.
Please note that all applicants for the Engineering
Supervisor must be eligible to live and work in the UK, without restrictions.
Documented evidence of eligibility for the Engineering Supervisor be required
from all candidates.