Customer Service Advisor Hourly Rate - £15.68 per hour 9 - 5 Monday to Thursday, 9 - 4.30 on Friday Motherwell Ongoing Temporary Role (could go permanent) Oliver Smith Recruitment are working exclusively with our key client in Motherwell to recruit a Customer Service Advisor on a long term temporary basis. Reporting to the Customer Service Manager, you will be working in an inclusive, friendly team where teamwork and encouragement sit at the very heart of the business. Duties: Setting up and maintaining records on customers Dealing with repairs, house allocations, rents and payments Understand customer needs and manage expectations Focusing on solving problems, advocating on behalf of the customer Entering and maintaining orders Dispatching orders including preparation of all necessary paperwork Handling all customer queries General admin duties Interviews will be held ASAP.