Assistant Manager Supported Living Services
Job Description:
Join Our Growing Team in Southampton!
Care Managers Ltd is excited to announce the launch of our new Supported Living Services in the Southampton area. We are looking for a passionate and experienced Assistant Manager to help establish and lead this important service, making a real difference in the lives of individuals with diverse needs.
About the Role
As an Assistant Manager, you will play a vital role in ensuring the smooth operation of our Supported Living services. You will work closely with the Registered Manager to deliver high-quality, person-centered care that empowers individuals to lead independent and fulfilling lives.
Key Responsibilities
1. Operational Leadership:
1. Assist the Registered Manager in the daily operations of the Supported Living services.
2. Ensure the delivery of high-quality, person-centered care in line with Care Managers Ltd's policies and procedures.
3. Oversee and coordinate the schedules of support staff to ensure consistent service delivery.
2. Team Management:
1. Recruit, train, and supervise a team of support workers.
2. Conduct performance reviews, provide feedback, and identify training needs for staff development.
3. Foster a supportive and inclusive workplace environment.
3. Care Planning and Support:
1. Work with individuals to create and review personalized support plans that promote independence and well-being.
2. Monitor the effectiveness of care plans and ensure they align with the person's needs and preferences.
3. Promote positive risk-taking and ensure all risk assessments are up to date.
4. Compliance and Safeguarding:
1. Ensure compliance with CQC standards and other relevant regulations.
2. Maintain accurate records and reports in line with legal and organizational requirements.
3. Implement and monitor safeguarding policies to protect individuals from harm.
5. Stakeholder Engagement:
1. Build strong relationships with families, local authorities, and other stakeholders.
2. Act as a point of contact for queries and concerns, resolving issues promptly and professionally.
3. Represent Care Managers Ltd in meetings with external partners and agencies.
6. Service Development:
1. Contribute to the strategic growth of the Supported Living services in Southampton.
2. Identify opportunities to improve the service offering and deliver innovative care solutions.
3. Monitor budgets and resources to ensure cost-effective operations.
Essential Skills and Competencies
1. Leadership and Management Skills:
1. Ability to supervise, motivate, and manage a team effectively.
2. Strong decision-making and problem-solving capabilities.
3. Capacity to lead by example and inspire high-quality care delivery.
2. Communication Skills:
1. Excellent verbal and written communication for interacting with service users, staff, families, and external stakeholders.
2. Strong interpersonal skills to build relationships and handle sensitive issues diplomatically.
3. Person-Centered Approach:
1. Commitment to promoting independence, dignity, and choice for service users.
2. Empathy and understanding of the needs of individuals with learning disabilities, autism, or mental health challenges.
4. Organizational and Time Management Skills:
1. Ability to manage workloads, prioritize tasks, and meet deadlines efficiently.
2. Skill in coordinating schedules, care plans, and team responsibilities.
5. Knowledge of Compliance and Safeguarding:
1. Strong understanding of CQC regulations, safeguarding protocols, and relevant legislation.
2. Awareness of Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS), and Positive Behavior Support (PBS).
6. Flexibility and Adaptability:
1. Willingness to work evenings, weekends, and on-call duties when required.
2. Ability to adapt to changing situations and challenges in the supported living environment.
7. Technical Skills:
1. Proficiency in using care management software, record-keeping systems, and Microsoft Office tools.
2. Ability to manage budgets and resources effectively.
8. Conflict Resolution and Mediation:
1. Skill in resolving conflicts within the team or with service users and families.
2. Ability to handle sensitive issues professionally and diplomatically.
Key Requirements
1. Experience:
1. Proven experience in managing or supervising Supported Living services.
2. Strong knowledge of supporting individuals with learning disabilities, autism, mental health needs, or complex care requirements.
2. Qualifications:
1. Minimum Level 3 Diploma in Health and Social Care (or equivalent); Level 5 in Leadership for Health and Social Care preferred or willingness to work towards it.
3. Other Requirements:
1. Full UK driving license and access to a vehicle.
2. Flexibility to work occasional evenings, weekends, and on-call duties when required.
What We Offer:
1. Salary: £25,000 - £32,000 per annum (dependent on experience).
2. A competitive benefits package.
3. Opportunities for professional growth and development.
4. A supportive, collaborative, and inclusive work environment.
5. The chance to be part of an exciting new venture, shaping the future of Supported Living services in Southampton.
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