We're not just another tool hire company. We're innovators, trailblazers, and industry game-changers. With cutting-edge technology at our core, we're redefining the standards and consistently going above and beyond to serve our customers. With over 100 locations and more opening throughout 2024, we're growing fast Explore our benefits: 28 days holiday entitlement (Including bank holidays) additional holiday buy scheme, access exclusive discounts on equipment rentals, car lease, and retail purchases. Plus, you'll receive, life assurance twice your annual salary. Enjoy healthcare and wellbeing platforms. We're here to help you achieve your future goals with personalised career development Similar Working Pattern Monday, Tuesday 7:30am until 17:00pm and Saturdays 8:00am until 12:00pm The Role of an Assistant Branch Manager As an Assistant Branch Manager, you will develop strong customer relationships in a cluster of store's offering hire solutions with an array of top-tier products and equipment across all building service sectors. If you re looking to join a forward-thinking culture, we want you to be part of the exciting journey with us. Locations you will cover: Essex/East London What do you need to succeed as an Assistant Branch Manager? Dedication to delivering exceptional customer service. Commitment to continuous learning and expanding product expertise. Proven ability to consistently meet and exceed performance targets, prioritise tasks and consistently meeting deadlines with a strong focus on finding solutions. Excellent organisational abilities, with a talent for balancing workloads and meeting service demands. Holds a valid driver's license (You will operate a company van.) What does the Assistant Branch Manager involve? Independently support the HSS dedicated area within our partnering builder s merchant in the absence of the Merchant Branch Manager, providing expert assistance to customers with their hire needs while actively seeking opportunities to upsell and cross-sell products and services. Cultivate and maintain strong relationships with customers to secure repeat business, long-term loyalty and optimising sales through effective sales techniques. At HSS, we celebrate diversity and inclusivity. We understand that statistically, people of colour and women are less likely to apply unless they reach all the requirements stated in the job description. Therefore, we would like to encourage you to apply regardless of if you feel your experience is not an exact match. We re also incredibly proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive within our workforce please do let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.