Job Description
Job Title: Leisure Assistant
Department: Leisure Club
Reporting To: Leisure Club Manager
Primary Job Purpose:
Based on Experience
An exciting opportunity has arisen for a Leisure Assistant to join our Leisure team. The successful applicant must have a friendly, outgoing nature and be proactive in achieving the challenges set for them. They must maintain safety, to help prevent drowning and other injuries from occurring in or around the poolside area by keeping a full supervision. Also they will assist in the Gym to carry out inductions and programmes for our Club Members.
About The Role
Roles and Responsibilities
* To supervise the pool and poolside area to help ensure the safety of its users, enforcing poolside rules where necessary.
* To administer first aid to members/guests where necessary
* Carry out Gym inductions and fitness programmes
* To teach fitness classes
* To carry out regular health and safety checks such as pool tests and changing room checks
* To maintain a high level of cleanliness of the poolside area
* Report any maintenance or member issues to the line manager
This job description is not exhaustive and the job holder may be required to carry out other reasonable tasks as specified by their manager.
Key Skills
* Must hold an up-to-date National Pool Lifeguard Qualification (NPLQ)
* Level 2 Gym Instructor
* Safety conscious
* Vigilant
* Ability to deal with pressurised situations in a calm and clear manner
* Strong swimmer
All staff Key Performance Measures
Our values underpin everything we do here at LQ Resorts and staff should ensure that these are at the fore front of what they do, day to day.
* To focus on the guest experience at all times and continually strive to delight time after time
* To see each guest as part of a long-term relationship not a onetime event
* To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence.
* To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with
* To encourage our team to contribute to excellent working conditions for all
* To gain a reputation for delivering financial performance and being consumed and enthralled about business.
Benefits
LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:
* Discounts across the resort, including family and friends
* Free onsite parking
* Progression and career development opportunities.
* Pension Scheme
* Free staff meals
* Free gym membership
* Access to wellness programmes
* Share of Resort’s service charges on monthly basis
* Extra days holiday after 2 years
Skills required
o Able to work within set budgets
o High standards of presentation, organisation and cleanliness
o Great attention to detail
o Excellent standards of Customer Care
o Excellent verbal communication
o Reliable and able to work under pressure.
o Able to provide clear instruction, with problem solving skills
o Flexible approach to work
o Strong swimmer
o Thrives on routine daily tasks
Attitude
+ Polite and friendly
+ Welcoming
+ Vigilant
+ Helpful to guests requiring assistance
+ Respectful
+ Safety conscious
Skills Needed
About The Company
About Us
Langstone Quays Resort sits on the beautiful and historic Chichester harbour, on the northern tip of Hayling Island in the heart of the Hampshire coastline.
Langstone Quays has been lovingly and thoughtfully refurbished, creating a unique blend of amazing experiences throughout across unrivalled hotel, restaurant, leisure, meeting and event spaces
Lion Quays Resort sits on the beautiful and historic Oswestry waterways, on the banks of the Llangollen Canal in the heart of the Shropshire countryside.
Lion Quays has been lovingly and painstakingly built from the ground up, creating a unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces.
Ufford Park Resort is nestled in the beautiful and historic parkland, on the heritage Suffolk Coast
Ufford Park boasts elegant and modern accommodation, an award winning golf course, Suffolk’s only two-tiered driving range and new spa and club A unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces.
Company Culture
Why LQ Resorts ?
Our Company
LQ is a family run, collection of quality destination led Hotel Resorts.
Its family ethos, values and vision are well known to those who choose to spend their quality time with us.
LQ Resorts work incredibly hard to put the guest experience at the heart of all it does and to develop long term relationships with our guests and never seeing them as a one- time event.
A passion for hospitality is supported by the obsession with developing the very best services and facilities for our guests, delivered by an enthusiastic, enthralled team within an open, honest and supportive culture, working together to create excellence.
Our Values
* To see each guest as part of a long-term relationship, not just a onetime event To focus on the guest experience at all times and continually strive to delight time after time
* To create a team that is enthusiastic, consistent and committed in a workplace that encourages an open, honest supportive culture, by working together to create excellence.
* To create an organise with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with.
* To encourage our team to contribute to excellent working conditions
Our Employees
Are a vital part of LQ Resorts .
* Supporting our team’s physical and mental health Providing free gym membership
* Delivering employee recognition programmes to reward hard work and effort.
* Creating an environment that supports the development of skills, knowledge, qualifications and career progression
* Discounts across all Resorts, to encourage leisure time
Desired Criteria
* Willingness to undertake further training.
* Knowledge of hotels industry
Required Criteria
* Maths GCSE grade 4/C or above
* Must hold an up-to-date National Pool Lifeguard Qualification (NPLQ)
* Current First Aid at Work Qualification Level 3
* Up to date Health and Safety Training
* Experience of working in fitness and leisure
* English GCSE grade 4/C or above
* Level 2 Gym Instructor
Closing DateFriday 21st March, 2025