Opportunity
* Opportunity to work for a leading Retail company
* Excellent career progression
About Our Client
Our client is a renowned entity in the retail sector, boasting a substantial workforce across multiple locations. They are committed to providing high-quality products and ensuring customer satisfaction.
Job Description
As a Customer Service Advisor you will be:
* Assisting customers with their enquiries and concerns.
* Processing customer orders accurately and promptly.
* Ensuring a positive customer experience at all times.
* Collaborating with team members to meet and exceed targets.
* Managing customer complaints and resolving issues in a professional manner.
The Successful Applicant
A successful Customer Service Advisor should have:
* A strong background in customer service, particularly within B2B.
* Excellent verbal and written communication skills.
* Proficiency in using computer systems for order processing.
* A knack for problem-solving and conflict resolution.
* The ability to work well in a team.
* Knowledge of customer service principles and practices.
What's on Offer
In return, our client can offer:
* A friendly and supportive team environment.
* Free on-site parking.
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