Are you an experienced systems engineer with a passion for IT? We’re looking for a dynamic Proclaim & Systems Engineer to join our dedicated IT team. In this role, you'll play a crucial part in ensuring our systems run seamlessly, providing top-quality technical support to our employees, and driving efficiency through innovative IT solutions.
Key Responsibilities:
* Technical Support: Deliver expert assistance to end-users, addressing a wide range of IT issues with speed and precision.
* Troubleshooting: Diagnose and resolve hardware and software problems, ensuring minimal disruption to our operations.
* System Setup & Configuration: Handle the setup and configuration of computer systems (Both Hardware & Software), optimizing them for peak performance.
* Process Design & Implementation: Craft and implement efficient processes, incorporating math and Linked Actions to enhance user experience and system reliability.
* Automation: Introduce and maintain system automations to streamline operations and reduce manual interventions.
* Development Projects: Participate in various development initiatives, contributing to the timely delivery of business-critical projects whilst reviewing and testing all development work completed and providing personal input and ideas to achieve reliable results.