Job Description
Position outline
From the proudly employee-owned and award-winning agency that raced electric cars through the streets of Monaco at night with Margot Robbie, created the world’s smallest car dealership… in a phone box… and created the ultimate ice cream car as well as the perfect car for dogs, we have created an exciting new role for an ambitious Account Manager (AM) with exceptional project management experience.
Working with a luxury pan-European automotive OEM we are looking for an AM who is confident in their project management and account management to run the day-to-day on this brand.
Suitable for someone seeking a new exciting challenge within the automotive sector or looking to take the next step on the career ladder, the role requires a strong ability to drive the day-to-day management of client activity and plans. The successful candidate will be the cornerstone of Performance’s activity with the OEM brand.
We require somebody who can ensure KPIs are achieved with the support of the Account Director (AD) and run 360 integrated campaigns/projects for core activations for core activations. The successful candidate should be meticulous in adhering to processes to ensure the smooth running of the account, second to none project management skills, while providing reliable budgets and contributing creatively.
The role will be based in Kingston-Upon-Thames with three days a week in the office and two days from home. We’d ask that you please consider your commute when applying and join a team where every day brings new opportunities to excel.
Reporting line & team
The role reports to the AD on the Pan-European/Global account. You will be supported by an AE on the account and be a part of an eight person team.
Experience
* A self-starter individual who has an interest in automotive and the luxury world
* Must be a competent writer who is able to write a news-focused press release
* A proven ability to manage and nurture junior staff
* Project and time management – the ability to logically plan, develop and execute plans, using the strengths of a team to ensure optimal delivery is essential
Key accountabilities
* Act as the key point of contact at the Agency with aforementioned OEM client
* Deliver core 360 projects/activations for the OEM, liaising with suppliers, other agency groups and ensuring the campaign delivers across multiple platforms for the brand
* Client management: develop excellent client relationships and be the main ‘go-to’ person for the client(s)
* Establish strong relationships with client teams as well as key personnel elsewhere inside the businesses. Ensuring direct access to key people who can provide data / information / opinion etc for relevant content is important
* To take and write core briefs, delivering and managing the content produced
* Dissect and understand the operations and business goals of the client to ensure the creation of effective stories and campaigns
* Ensure a full and comprehensive understanding of the OEM brand, its values, personality, tone of voice, internal processes and in-depth knowledge of its current and future product range, market status, positioning and technical features & benefits
* Lead creative input to OEM PR team (with support from AD and Agency team) for product and brand campaigns that deliver against OEM department and business objectives
* Ensure the maintenance of reporting and status updates with the support of junior staff; this may include status reports, rolling release schedules, future features lists and deadlines, coverage reports and media distribution lists
* Work with the AD and wider team to ensure quality control is adhered to where any content and written copy is concerned
* Both draft and oversee team production of copy, press releases / kits, campaign and media materials; and drive the development of creative content or ideas
* Plan, organise and prioritise workloads, including resource planning, flagging any issues to senior staff members
* Research to provide market insights / gather information to support the creation of all forms of content
* Lead and devise media distribution plans – a sound understanding and logical approach is key
* Drive the implementation of current processes to optimise efficiency and take the initiative on improving processes where appropriate
* Will need to support the AD in thinking strategically about clients and the year ahead
Behavioural competencies
* A highly organised project manager who is process driven
* A strong communicator who can upwards manage as well as prioritise their own work and the team supporting them
* A logical and clear thinker with a strong attention to detail and deadlines
* A self-starter who conducts themselves in a professional manner
* An ability to juggle conflicting priorities and work in a fluid and fast-paced environment
* Get the basics right – be passionate about good, simple and effective PR/comms with a strong eye for an editorial angle
* A desire to challenge and be challenged
* An appetite for progression and able to utilise constructive feedback from senior members of the team
* Quick learner, adaptable and pragmatic thinker, while being tenacious, results driven and resilient
* Highly motivated and committed with great attention to detail
* A team player with the gravitas to deal with senior stakeholders
* Holds high personal standards
Salary
Competitive London salary
Healthy agency bonus scheme
Some of the benefits we offer
We don’t just look at what you can bring to us. We look at what we can bring to you. Whether that be through internal or external training to help you develop, or programmes and initiatives to support your wellbeing through our wellbeing strategy, Thrive, your development and wellbeing is important to us.
Listed below are some of the benefits we currently offer, we say currently because we are always evolving them via employee feedback obtained through our regular staff survey:
* Company-wide wellbeing programme (Thrive) includes:
* £250 wellbeing allowance
* Employee Assistance Programme, which offers access to therapy, guidance around diet, gym, meditation and career coaching as well as discounts on high street chains
* Personal, Team & Company Social allowances
* Flexible working (split between home & office)
* Monthly internal training sessions
* Private Healthcare
* Walks and runs by the beautiful River Thames
* Social activities (Summer / Christmas parties (and some in-between))
* Cycle to Work scheme
* 25 days holiday + 2x half day flexi-days
* 4.30pm finish on Fridays