Job type: Full-time, permanent
Hours: Monday - Friday, between the hours of 08.30am to 5.30pm - hybrid (3 days in office)
Salary: £32,000 - £34,000 (depending on experience)
This is an exciting new opportunity to work for a well established local company. You will be working within a modern office with a strong team spirit where collaboration is encouraged.
Role requirements
1. A high level of administration and customer service skills essential
2. Previous experience within a coordination role would be ideal
3. Able to work under pressure, to tight deadlines, with a high level of attention to detail and accuracy
Within this role you will be required to:
1. Respond to customer queries and provide a link between internal teams and clients
2. Follow up on leads for new customers
3. Provide quotes, revise prices, booking information and plans within specific time frame
4. Manage surveyor diaries and schedule in appointments
5. Identify opportunities to upsell services
6. Support clients with documents and preparations
7. Negotiate rates
8. Address and resolve complaints
9. Data entry
Please apply for an immediate telephone chat!
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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