Role: Contracts Manager - Social Housing Responsive Repairs Location: West Sussex Salary: £50,000 - £58,000 (Basic Salary) Benefits: Car Allowance, 26 Days Annual Leave, Pension, Healthcare, Learning & Development Programme. Spencer & James Recruitmentare seeking an experienced Contractor Manager to join a leading Principal Contractor in overseeing the delivery of a significant social housingrepairs contract in West Sussex. Under this contract we are delivering responsive, planned, disrepair and void works. Overview As a Contracts Manager leading this contract, your mission is to achieve target profits, enhance contract turnover, and ensure rigorous compliance with Health and Safety standards. What You'll Do: Lead with Vision: Supervise and inspire a dedicated team of Supervisors, Administrators, Planners, and Operatives to achieve outstanding results. Customer Champion: Drive customer satisfaction across the contract, ensuring every interaction is positive and impactful. Master Scheduler: Ensure the scheduling team accurately books large multi-trade jobs, confirming necessary trades and timelines. Policy Enforcer: Ensure strict adherence to attendance, mobile phone use, driving, no smoking, and substance use policies, taking decisive action when necessary. Commercial Partner : Collaborate with the Commercial team to identify and resolve invoicing issues affecting contract profit and loss margins. Safety Leader: Champion Health and Safety compliance, strictly following our Operating Framework to maintain a safe working environment. What We're Looking For: Industry Expertise: Extensive experience in the Social Housing Repairs and Maintenance sector at a principal contractor Proven Track Record: Demonstrated success in managing large Maintenance contracts. Leadership Skills: Experience in overseeing a large and diverse direct labour organization and supply chain. Safety First: Strong background in Health and Safety Management with proven compliance. Commercial Acumen: Insightful and strategic in managing large Maintenance contracts. Your Skills and Attributes: Excellent Communicator: Able to influence and engage stakeholders at all levels. Highly Organized : Efficient and driven to achieve high levels of customer and client satisfaction. Full UK Driving Licence: Essential for the role.