We are recruiting for a Non-Clinical Transport Team Leader who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You are required to help manage a shift of drivers ensuring all tasks are completed and manage a group of staff including conducting grow togethers and training.
You will be a role model for staff and lead by example and deal with complaints from service users and act on emergency situations to ensure all transport demands are dealt with in a timely manner.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Deal with managers/ENH Pharma/HSSD/Health records in solving any transport issues.
Be responsible for conducting sickness return to work with staff.
Participate in creating a caring environment with all members of staff within the department to achieve an acceptable standard of patient care.
Be responsible for effectively using the computerised task management stream system to allocate jobs.
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
This advert closes on Wednesday 5 Feb 2025