LLP Senior Income Officer - Grade 9 (£40,755 - £42,324) 6 month Secondment opportunity Croydon Affordable Housing are looking for a dynamic Senior Income Officer to join our small team. You will play a crucial role in establishing and maintaining relationships with Tenants, Universal Credit, Housing Benefit, Discretionary Housing Payment team and other Stakeholders. Croydon Affordable Housing is a small housing charity which was set up in 2017 by Croydon Council. The charity manages circa 350 properties and reports to an independent charity board. This is an exciting opportunity for an enthusiastic and committed individual to take a lead role in ensuring that Croydon Affordable Housing fulfils its duty as a landlord. You will have the skills and experience of working in the Social Housing Sector or Private Rented Sector, delivering on goals, and working at pace to meet set deadlines and milestones. Experience in dealing with Income/ Debt Recovering and Tenancy management for tenants on ASTs and licenses – including evictions. The ability to work across departments and sectors is vital as you will be working closely with Universal Credit, Housing Benefit and Discretionary Housing teams to ensure our tenants are receiving the right financial assistance. This role is not only focused on operational delivery, so you’ll have experience of building strong relationships and winning the confidence of your team and other stakeholders. There will be a strong emphasis on both verbal and written communication skills, creative collaboration, negotiating, and the confidence to present to Senior Teams on cases. If you have the relevant skills and experience to help us deliver our positive vision for Croydon Affordable Housing, then we would love to hear from you. If you would like to discuss the role informally, please contact the Contract Manager Davina Afriyie-Agyemang at Davina.Afriyie-Agyemangcroydon.gov.uk Closing date: Sunday 24th November 2024 11.59pm Equal opportunities Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a Standard DBS check.