* Guide Our Colleagues - Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
* Prioritise Customer Satisfaction - You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
* Drive Store Success - You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
Experience supervising others in a fast-moving retail or hospitality environment
* Demonstrate the following competencies:
* Prioritise and organise work
* Customer focus
* Communicate effectively
* Direct and supervise work
£29,079 FTE (44 hours)
* 5.6 weeks paid holiday per year including bank and public holiday allowance rising to 6.6 weeks upon 5 years' service
* Invest: Grow with Us store management training programme
* Contributable Company pension scheme
* Staff uniform
* 10% store discount
Employee benefits MyHB employee benefits platform with access to:
* Retail and leisure discounts plus hundreds more
* Free Financial Advice
* Bank your savings into an ISA
* 24/7 confidential counselling and advice line
* Low cost voluntary insured health plans