About Us
We make exceptional spaces for work. Workspaces full of positive energy, where you and your ambition are really well looked after.
The Role
This role is an important part of the Uncommon Team and is the first point of contact for members, guests, prospective members, agents & visitors, ensuring a great first impression & service is provided.
Responsibilities
* Ensure communal spaces & front of house areas are always presentable & tidy.
* Prepare meeting rooms and manage turnaround between bookings.
* Contribute to positive Member feedback scores.
* Carry out various administrative tasks for Members, General Manager and Operations Manager.
* Assist with events and bookings when required.
* Daily building walks to ensure building standards are kept high.
* Assist with move-ins and move-outs, prepare and distribute member welcome packets.
* Support with booking Security & Cleaners where needed / signed off by Assistant or General Manager.
* Ensure best practice and processes are followed in line with Uncommon standards.
* Gain an understanding of results and performance levels of buildings you cover.
* Bring forward new initiatives to further improve service & offering to our members.
* Help with the events space enquiries and support on viewings.
* Help and support Team to deliver and achieve Departmental KPI’s.
* Share best practice and standards with buildings you cover to ensure consistency.
* Work with and coordinate with the wider team to ensure a high standard of delivery across the full range of activities in meeting rooms areas including technical, operational and catering requirements.
* Manage catering orders for internal and external events when required.
Our Impact
* Understand the Uncommon mission to become a sustainable business and what this means in the context of managing a café.
* Support the execution of the Reduction Plan and minimise carbon footprint.
* Procurement of all supplies in line with the ESG procurement policy.
* Reduce or eliminate plastic by seeking eco-friendly products.
* Have an individual responsibility for ensuring fairness and adherence to our DE&I policy.
* Promote a positive work environment where individuals feel able to be themselves.
* Participate in and promote job specific trainings, actively engage and maximise on any opportunity offered.
Onecommon Equal Opportunities
We are proud of our inclusive working environment & encourage candidates from all backgrounds to apply for our vacancies. We are committed to creating a space where all team members feel safe to be themselves & are valued for their individual contribution.
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