Role Introduction
The Product Operations Specialist – GTM Launch Readiness will lead the planning, execution, and successful launch of software products and releases. This role involves cross-functional collaboration with a variety of functions including product, marketing, sales, engineering, training, and customer support to ensure our software releases align with business goals, delight our customers, and are launched effectively. The role suits someone who has a proven background in a senior product management or product marketing role, strong project management skills, and a solid understanding of the software development lifecycle and Release / Go To Market process.
What You Will Do
* Develop and manage GTM Launch Readiness plans for software products/releases including timelines, milestones, and deliverables.
* Lead and manage complex GTM meetings adhering to best practices.
* Collaborate effectively with cross-functional (senior) stakeholders ensuring launch-related activities are proceeding to plan.
* Create and distribute effective reports and dashboards to key stakeholders and leadership.
* Ensure all necessary teams (e.g., Sales, Support) are prepared for the launch with appropriate training and materials.
* Ensure all necessary systems are prepared for the launch.
* Identify potential risks and develop mitigation strategies ensuring contingency plans are in place for potential delays or issues.
* Track the performance of the launch through KPIs such as customer adoption, feedback, and sales performance.
* Provide post-launch analysis and recommendations for future releases.
* Implement feedback loops to refine and improve the launch readiness process.
What You Will Have
* Advanced understanding and experience in a Product Manager or Product Marketing role.
* Advanced understanding of software Go To Market processes.
* Proven experience of successfully launching new software products and new software releases, preferably Software-as-a-Service.
* Strong understanding of the software development lifecycle and Agile project management especially Scrum methodology.
* Advanced understanding of Product Lifecycle Management.
* Excellent project management skills with the ability to manage multiple projects simultaneously.
* Strong communication and interpersonal skills, with the ability to influence and build relationships across all levels of the organization.
* Ability to identify and mitigate risks, applying pragmatic prioritization and escalation.
* Advanced understanding of using Aha! to manage projects and programme reporting.
What We Do For You
Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral.
* Annual Leave – 25 days of annual leave, plus public holidays and the ability to buy additional days.
* Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First.
* Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace.
Personal Growth - Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally.
* Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go.
* Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success.
Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important.
* Pension Scheme – Our plan with Scottish Widows offers 5% matched contribution by the company.
* Income protection insurance – Providing you with support and assistance when you need it most.
* Discounted Parking - We have partnered with QPark to provide an exclusive discounted rate for OneAdvanced employees when purchasing a digital season ticket.
Recognition – Highlighting and rewarding the great work our people do.
* Performance & Talent – Our own technology platform that allows you to get real-time feedback, conversations, and goals to help you become your best self.
Making a Difference – We provide opportunities to help our people make a difference to the causes they care about.
* MatchIt! – Fundraise for a cause close to your heart and Advanced will match part of the funding.
* Volunteering Time – Our volunteering leave scheme allows you to use your time to help those who need it.
* Pennies from Heaven – Donate the pennies from your paycheck to help make a difference without lifting a finger.
Who We Are
OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.
We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive, and engaging place to work that not only powers the world of work but empowers the growth, ambitions, and talent of our people.
To learn more about working at OneAdvanced please click here.
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