Contents Location About the job Benefits Things you need to know Apply and further information Location Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Swansea About the job Job summary Are you someone who enjoys working collaboratively with different business areas? Can you comfortably use content publishing tools? Do you have experience of writing content to an agreed standard? If so, wed love to hear from you Job description The Lead Intranet Content Designer is responsible for the management, design, delivery and development of content on the Driver and Vehicle Standards Agency (DVSA) intranet platform. DVSAs intranet helps our c4,700 colleagues access the clear and accurate information they need to do their jobs efficiently and effectively and provides engaging, targeted internal communications. We are committed to becoming a digitally enabled organisation. As part of this commitment, we have invested in modern, efficient technology which supports our mobile workforce and moved to a SharePoint / O365 environment. You will ensure that our intranet platform maximises the use of these new tools and technology. Youll ensure that content on our intranet platform is governed effectively and that it meets the needs of our users and our business, supporting delivery of DVSAs 5-year strategy. Responsibilities include but are not limited to: Oversee the day-to-day publishing of content on our intranet platform Managing the relationship with our suppliers Ensure we maximise the benefits of our intranet platform Play a key role with the release testing of intranet functionality improvements Maintain a good understanding of industry best practice and new technological opportunities that can add business value Publish content that is designed to meet user needs, making complex language, processes and policies easy to understand Create, iterate and manage user-centred content using analytics, user feedback, user research and other sources of information, as well as contributing to content design principles and improvements Work with other content designers to respond to queries and requests to update content that come in from internal colleagues and stakeholders Working closely with colleagues in communications, youll understand our users, identify their needs based on evidence, and propose solutions via our intranet platform to meet these needs For more information about the role and responsibilities please see the attached Candidate Pack. Person specification To succeed in this role, you can work in an agile environment and experience of working with rapidly changing deadlines, workloads and goals. You have proven experience of managing content on an intranet platform, ideally in a SharePoint and Office365 environment. You have experience in establishing policies and procedures to ensure day-to-day publishing of content on an intranet platform. You have e xtensive experience of writing for the intranet or web, with a proven ability to create content that is accessible and usable for all. You have e xperience of using content publishing tools to publish content and good working knowledge of accessibility regulations. You have experience in requirements gathering, systems configuration and stakeholder management. You are a natural communicator and have p roven experience of managing relationships with stakeholders. You can demonstrate a deep understanding of how to create engaging digital content that meets a user and business needs. You have p roven experience in using metrics (like Google Analytics) and user feedback to define, access performance and improve content. You have k nowledge of SharePoint and Microsoft 365 tools and can demonstrate an understanding of the components of common web technology (HTML, CSS). Additional Information This role can be based in Birmingham, Bristol, Leeds, Newcastle, Nottingham or Swansea, your presence at one of these locations will form part of the working arrangements agreed with you. This role is suitable for hybrid working, and therefore a combination of workplace and home-based working can be accommodated subject to business requirements. Hybrid working is a non-contractual arrangement where employees have the flexibility to work remotely combined with a minimum of 60% of their working time a month at either their principal workplace (one of the locations cited in the advert) or, when required for business reasons, to carry out separate duties at alternative working locations or DVSA sites. There may be occasions where you are required to attend above the minimum expectation. If you have questions regarding how hybrid working is practiced within the business area, or any reasonable adjustments or flexible working arrangements you may currently have or need in place if successful in your application, please contact the Vacancy Holder (see advert for contact details). There will be Occasional travel to Nottingham, Bristol, Swansea, and other locations in the UK, including some overnight stays as part of this role. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement, for the successful candidate to be able to work at least three days per week. Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. About Us The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles. Were working hard to: Make roads safer. Improve services for our customers. Make road transport greener and healthier. Harness the potential of technology and data. Grow and level up the economy To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Delivering at Pace Technical skills We'll assess you against these technical skills during the selection process: Government Communication Service (GCS) Competency Framework: Implementation AIOs/IOs. Digital - Demonstrate a good understanding of accessibility and usability issues. Create content that meets accessibility requirements. Government Communication Service (GCS) Competency Framework: Impact AIOs/IOs. Core - Support the design and delivery of techniques to assess the effectiveness and impact of communication. Benefits Alongside your salary of £34,233, Driver and Vehicle Standards Agency contributes £9,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. An environment with flexible working options where we encourage a great work-life balance. Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 30. 8 Bank Holidays plus an additional Privilege Day to mark the Kings birthday. Latest IT and Tech devices. A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues. Excellent learning and development tailored to your role including paid apprenticeships up to Masters level. Wide range of discounts schemes on high street names. Employee assistance programme for health and wellbeing. Cycle to work scheme and Gym membership offers. For more information visit our careers page Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. As part of the application process, you will be asked to complete a CV and 750 word personal statement. Further details around what this will entail are listed on the application form. In your Personal Statement, please provide detailed evidence of the following: Experience in establishing the policies and procedures to ensure day-to-day publishing of content on an intranet platform. Extensive experience of writing for the intranet/web, with proven ability to create content that is accessible and usable. Proven experience in using metrics (like Google Analytics) and user feedback to define, access performance and improve content. The sift is due to take place 23 - 24 January 2025. Interviews are likely to be held from 05 February 2025. This interview could be conducted via a video interview, details of which will be provided to you should you be selected for interview. Well try to meet the dates weve set out in the advert. But there may be occasions when these dates will change. Well give you plenty of notice of any important dates. The selection process will be designed specifically for the role. As a result, your assessment will include: An interview. As part of the technical assessment for this role you will be assessed against: The GCS Competency Framework. Further details around this can be found in the 'Technical' section of the advert and in the attached Candidate Pack. If you would like to find out more about what its like to work for DVSA and how to apply, we will be holding virtual sessions to find out more. Please click here to secure your place at one of our upcoming events. The Department for Transport recruits using Success Profiles. For each role, we consider what you need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. You can read more about Success Profiles here. Reasonable Adjustments As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes. Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if youre deaf, a Language Service Professional. If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grscabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Document Accessibility If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGCommsdft.gov.uk for assistance. Further Information For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Rory Mennell Email : rory.mennelldvsa.gov.uk Recruitment team Email : dftrecruitment.grscabinetoffice.gov.uk Further information If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grscabinetoffice.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here Attachments Candidate Pack_376209 Opens in new window (pdf, 1183kB) Share this page Print Email Facebook Twitter LinkedIn GMail