Harris Hill, a leading charity recruitment specialist and certified B Corp™, is partnering with a renowned horticulture organization to find a skilled Horticulture Support Specialist based in the South West.
As part of the Casework Team, you will play a vital role in delivering help services that include advice, information, and support for individuals working across the horticulture industry. The team provides generalist advice on areas such as social care, health, benefits, housing, and employment, often specializing in specific areas.
Key Responsibilities:
* Conduct comprehensive holistic assessments across outcome areas of health, wellbeing, self-care, housing, money, family, relationships, safety, and crime
* Evaluate the impact of interventions delivered
* Deliver expert advice to clients across areas of employment, money confidence, housing, social care, benefits, and health systems
* Experience in delivering a telephone helpline or advice service in the community or occasionally in clients' homes
* Scrutinise complex information to produce concise reports, comprehensive case records, and high-quality casework and associated correspondence
* Develop highly effective communication skills, including discretion and capacity to deal efficiently and effectively with people experiencing traumatic or difficult circumstances and/or from different cultural backgrounds
* Utilize interpersonal skills, including active listening and questioning skills to understand clients' needs, causal issues to inform case management plans
* Foster strong relationships with line managers, colleagues, volunteers, partner organizations, external agencies, and clients
* Ability to work flexibly across geographical regions as required
The successful candidate can expect a competitive salary of around £28,000 - £32,000 per annum, commensurate with experience.
Benefits and Opportunities:
* A chance to join a dynamic team making a positive impact in the horticulture industry
* Professional development opportunities to enhance your skills and expertise
* A supportive work environment that values diversity, equity, and inclusion