We are seeking a dynamic Retail Supervisor to join our team in overseeing daily operations and leading our retail staff. The ideal candidate will have a passion for customer service and a flair for sales, combined with excellent leadership skills.
Salary is £12.22 per hours, 40 hours per week, variable shifts.
Duties:
- Manage and motivate a team of retail staff to achieve sales targets and provide exceptional customer service
- Oversee stock levels, replenishment, and merchandising to maximise sales opportunities
- Handle administrative tasks such as scheduling, payroll, and reporting
- Ensure compliance with company policies and procedures
- Assist customers with product inquiries, purchases, and returns
- Supervise the store's overall cleanliness and organisation
Qualifications:
- Proven experience in retail management with a focus on sales and customer service
- Strong communication skills with the ability to interact effectively with customers and team members
- Proficiency in supervising staff, providing guidance, and resolving conflicts
- Ability to multitask in a fast-paced environment while maintaining attention to detail
- Bilingual proficiency is advantageous
- Knowledge of phone etiquette and handling customer inquiries professionally
Join our team as a Retail Supervisor to showcase your leadership abilities, drive sales growth, and create a positive shopping experience for our customers.
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