Summary Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description - Retail Excellence & Training: Develops and implements customer centric initiatives and excellence programs designed to optimize sales processes and customer satisfaction. Designs and delivers training programs for retail employees to drive growth through effective selling and customer service skills. Job Description At Alexander McQueen, we live and breathe a culture defined by our key Behaviours: Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals. Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others. We are currently seeking a Commercial Performance Analyst to support the WW Senior Commercial Performance Manager in our Central London offices. This role will join the commercial performance team in the monitoring, optimization and analysis of business performance and strategy across commercial channels, including Ecommerce, Retail & Wholesale. The ideal candidate is a pro-active analytical thinker with a commercial or financial background, who can transform performance and operational data into actionable insights. How will you contribute? Performance I nsights & Benchmarking (to identify business opportunities) Use data to develop insights and identify opportunities for performance improvement. Collaborate with cross-functional teams to share information and align on strategies. Analysing trends and forecasting, performance benchmarking, tracking Ecommerce, Retail & Wholesale KPIs. Business reviews and Reporting Responsible for Weekly & Monthly tracking of trade performance. Support and provide guidance to internal stakeholders & regional teams on analysis for channel Performance Reviews. Supporting Commercial Performance Manager with ad hoc projects and analysis. Work with other internal & external departments such as merchandising, performance marketing, CRM, OPS and marketplaces to provide reports with a 360° approach. You will play as an internal area consultant, contributing to the evolution of the analysis from a business performance evaluation perspective. Budget planning and analysis Working closely with the Finance team and all other business stakeholders to prepare, manage, present and update the Budget/Forecast process. Proactively conduct advanced analysis, using a combination of different data sources and cooperating with different stakeholders to inform areas of improvement. Data Integrity & Management Responsible for data accuracy across E-commerce, Wholesale and Retail Performance Tools. Responsible to manage data inputs and ensure validity of automated data for commercial reporting. Work with the wider teams to utilise and drive new measurement framework. Act as change agent through digitalising and optimising reporting solutions, enabling business managers across levels to gain valuable information about the performance and the trading of their business. Inform new and relevant KPIs to measure the business strategy. Be proactive in flagging, escalating, and owning the resolution/deployment of related issues. Be the bridge between BI and the Business team - identifying, understanding, and articulating high-level business requests and technical impacts on Tableau/Power BI. Be able to prioritize deliverables and understand the technical feasibility of the request. Act as Business Analytics platform owner. Required Skills: You will be able to demonstrate the desired Alexander McQueen behaviours. Bachelor’s degree required (Business, Economics, Computer Science, Mathematics etc.) Advanced Excel & Powerpoint Skills, confident in analyzing and interpreting data. Experience with Tableau and Powerbi or similar data visualization tools. Google Analytics data knowledge desirable. You will have strong research, data, and analytical skills, with the ability to communicate actionable insights and turn complex analysis into meaningful recommendations. You will have strong attention to detail and the capacity to thrive under pressure. Excellent communication and problem-solving skills. Ability to work on own initiative and as part of a team, naturally proactive and creative problem solver, self-motivated and goal-oriented Understanding of the luxury/retail industry advantageous, possibly with a focus on Digital, CRM or Omnichannel. Ability to multi-task and manage multiple cross-functional projects simultaneously. Collaborative, team player with the ability to work with a diverse range of stakeholders and team members. Contribute to the achievement of team objectives. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Job Type Regular Start Date 2024-12-16 Schedule Full time Organization Autumnpaper Limited