About Us
Do you want a rewarding role where you will make a difference? Our businesssupportteam is the vital engine of Children’s Social Care.Workingtogetherwith our dedicated social work teams, we provide essentialsupportfor children & families in our community.
We are looking for people who want to work in a challenging environment where no two days are the same. If this sounds like you, we have opportunities for you to join ourcommittedteam of administrators.
About the Role
We are looking for a Team Support Assistant to provide administrative support to our Family Solutions Plus team.
Team Support Assistants are crucial in supporting our Social Workers and Team Managers to work effectively to deliver outstanding services to local children and families in your community.
TeamSupportAssistants willsupportour social workers directly, building excellent working relationships with professionals and members of the public and providing efficient and first-class customer service. Strong IT skills and excellence in customer care essential.
You will be answering telephone calls, diary management,supportingfinancial processes, team inbox management.
We have a dedicated training and induction plan for all new starters where we will develop your knowledge, skills and expertise in business administration in order for you to be successful in your role.
Our Organisation is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. As a Disability Confident employer we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education we guarantee an interview for our apprenticeships.
About you
You will be a person who can build excellent working relationships with professionals and members of the public.
You will be a highly organised individual, with good IT skills and will be able to provide efficient first-class customer service to all users of the Service.
Rewards and benefits
* Annual leave allowance: 25 days, pro-rata, per annum
* Pension: You will also have access to a Local Government Pension Scheme with employer contributions.
Ourcommitment to:
Equality, Diversity and Inclusion
At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.
Our commitment to:
Guaranteed Interview Schemes
As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships.We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.
Our commitment to:
Safeguarding
Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.
Our commitment to:
Flexible Working
We are open to discussions about flexible working, which can include flexi-time, full time and part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.
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If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .