Join us as a Senior UX/UI Designer at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.
To be successful as a Senior UX/UI Designer, you should have experience with:
1. Strategic Thinker: A natural collaborator and effective communicator, who can work collaboratively with product teams to understand requirements and define problem statements and align business goals to user needs.
2. Design Leader: A detail-oriented leader who can lead a project from the design point of view and is comfortable managing not only their workload but other design disciplines to keep the project on track and successful.
3. Expert Communicator: An expert communicator who can confidently communicate design rationale to influence product decisions and adapt to different stakeholder relationships and needs.
4. Accessibility Expert: An expert in accessibility with a deep understanding of inclusive design and designing to accessibility standards such as WCAG.
Other highly valued skills include:
1. Facilitation and Workshop Skills: Ability to lead design thinking workshops, brainstorming sessions, co-creation exercises, and design crits to align teams and generate ideas collaboratively.
2. Proficient in Metrics and Analytics: Experience in measuring business value delivered by changes through leveraging data and KPIs to inform design decisions and iterate on solutions for continuous improvement.
3. Natural Problem Solver: Demonstrates the ability to navigate complex, multi-faceted challenges, using data to inform decision-making.
4. Able to Influence: Builds strong relationships with diverse stakeholders, leveraging influence and persuasive communication to align interests, drive consensus, and deliver business value.
You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.
Purpose of the role: To create best-in-class user experiences that are aligned to customer needs and drive optimal commercial and customer outcomes. Creating products and journeys that meet customers' informational, functional, and emotional needs.
Accountabilities:
1. Conceptualisation, design, and implementation of user-centric digital banking products and experiences, ensuring alignment with customer needs, industry best practices, and business objectives.
2. Monitoring impact of design post-launch through relevant CX metrics.
3. Collaboration with cross-functional teams including product managers, developers, and business analysts to translate business requirements into compelling user experiences.
4. Efficiently communicate design rationale and advocate for user-centred design principles.
5. Advocate and champion Design Principles within the organisation.
6. Development of interactive prototypes and wireframes to visualise design concepts and validate solutions.
7. Iterate designs based on feedback, incorporating changing technical and business requirements and user feedback.
8. Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product.
9. Securing governance oversight and providing design assurance.
10. User research, usability testing, and data analysis to gather insights in user behaviour, preferences, and pain points.
11. Utilise findings to inform design decisions and enhance the overall user experience and translate these into commercial and customer outcomes.
12. Stay abreast of emerging trends, technologies, and design tools within the fintech and banking industry.
13. Proactively identify opportunities for innovation and improvement in product design processes, tools, and methodologies.
Assistant Vice President Expectations: To advise and influence decision-making, contribute to policy development, and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions. Lead a team performing complex tasks, using well-developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.
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