University Hospitals Dorset NHS Foundation Trust
To work as part of the senior leadership team within the Head and Neck Directorate managing all aspects of the Ophthalmology Service.
To engage at all levels and encourage a positive culture within the service.
To represent the service effectively in the wider trust and system.
Base Location: Bournemouth
Interview Date: TBC
Main duties of the job
The purpose of this role is to lead and manage the performance and business of the Ophthalmology Service. The post holder will work as a key member of the services leadership team working with clinical colleagues to develop and deliver high quality care for patients.
Part of your role will be to provide support to the Risk and Governance Lead to embed the quality governance agenda within the Directorate. The post holder will promote a proactive approach to involvement in all aspects of governance.
* You are also a Senior Manager within the Head and Neck Directorate Management Team and as such will work to meet the objectives of both the Directorate and Care Group while supporting the Trust's overall vision, values and strategy.
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Job responsibilities
To communicate effectively with staff and clinicians demonstrating excellent negotiation and persuasive skills. Lead on staff briefing systems in own area, promoting two-way communication across all disciplines. Establish and maintain effective communication links with all Directorate Staff. Work with and maintain effective relationships with external partners and other agencies, e.g. neighbouring Trusts, Commissioners and GPs. Advanced diplomatic skills required for investigating and responding to adverse incidents and complaints. The role can be unpredictable with frequent pressures placed upon the post holder where there are competing demands. As service lead, with responsibility for managing staff, the post holder will need diplomatic, persuasive and negotiation skills where there may be barriers to understanding. Represent own services within the Directorate and when required, to other organisations e.g. ICB.
To lead service improvement and redesign through staff engagement and QI projects that will lead to improved efficiency and deliver quality care to patients. Support Clinical Teams in the process of change and encourage effective team working.
To contribute to the care group operational daily rota as silver representing the care group at trust flow meetings.
Person Specification
Qualifications
* Evidence of continued professional development
Experience
* Minimum of two years' management experience in a clinical/operational environment which includes managing staff and influencing decisions.
* Preparing business cases
Knowledge
* National NHS policies and targets
* Working knowledge of hospital procedures; e.g. job planning, junior doctor rotas etc.
Skills
* Advanced IT skills in all Microsoft packages
* Ability to lead, motivate and inspire teams and peers
* Ability to lead meetings and discussions with teams across the health community in Dorset
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
University Hospitals Dorset NHS Foundation Trust
General Manager Head and Neck Directorate
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