ServiceNow Architect (Telecoms)
Newbury (Hybrid)
6 Month Contract
£500/day (Outside IR35)
ServiceNow Architect need with strong Telecoms industry experience. 6 Month Rolling Contract based in Newbury (Berkshire) on a hybrid remote basis.
A chance to work with an established global IT, Digital and Network Services Consultancy for an end client in the Telecoms domain.
Working on a hybrid remote basis – 3 days/week on site in Newbury and 2 days/week working from home (WFH). Outside IR35. Start ASAP in March/April:
ServiceNow design, implementation, administration, support + upgrades.
In-depth experience of working with ServiceNow glide objects -eg- GlideRecords, GlideAjax, GlideSystem, GlideAggregate.
Creating + modifying ServiceNow toolset components including: ITSM, ITAM, ITOM, CSM, CMDB, IRM.
Enhancements to client ServiceNow platform, including changes to the user interface, system properties, foundation data + workflows.
Strong functional and technical knowledge of ServiceNow including ServiceNow platform navigation, administration, configuration, and scripting.
Implementing ITSM tools including proven experience with: Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management + other ITIL process areas.
Rollout of new ServiceNow applications + modules, identify system deficiencies and recommend solutions to clients.
System integration experience using Web Services and other web-based technologies -eg- XML, HTML, AJAX, CSS, HTTP, REST, SOAP.
IT Service Management (ITSM) practices and ITIL experience.
Advantageous Skills: Agile/Scrum methods, Cloud, SaaS