NEON is a leading global experience entertainment company dedicated to creating extraordinary, immersive, and large-scale experiences.
We have both full and part-time contracts available.
This role will run from the middle of May 2025 until early January 2026 with a rate of £13.85 per hour.
Role Description You’ll play an instrumental role in creating an outstanding visitor experience for our guests to the Jurassic World Experience, an amazing immersive exhibition featuring life-sized animatronic dinosaurs.
We are creating an experience for visitors of all ages and as a Retail Assistant you’ll welcome guests and assist them around the venue, guiding them through the immersive spaces and onto the next step of the adventure.
You may bring some experience from a customer or visitor-facing role, you may have retail, front of house, events or an immersive background or you may be completely new to this and feel you have something unique to make this extra special for our guests.
The main thing is enthusiasm, friendliness and a love of interaction with people.
Responsibilities Sales & Service: Embrace the Jurassic World experience, following training guidelines and standards to reflect brand excellence.
Floor Presence & Maintenance: Provide excellent customer service skills, demonstrate great selling abilities, and exhibit motivation to succeed.
Cashier Duties: Perform cashier duties at a fast pace, handling credit and debit card transactions with accuracy.
Selling Floor Appearance: Follow company guidelines to maintain the appearance of the selling floor, including placing/hanging back items and replenishing merchandise after sales.
Back of House Support: Assist in opening and closing store activities, restocking, and supporting inventory processes such as receiving and handling stock, pricing, and tagging.
Stock Room Maintenance: Assist in maintaining the stock room, ensuring organisation and order.
Requirements of the role: Flexible Schedule: Must be able to work a flexible schedule, including weekends and evenings.
POS Experience: Previous experience working with POS systems preferred.
Physical Abilities: Must be able to perform all retail floor functions, including standing for extended periods, stock/retrieve merchandise, lift/push/pull 20-25lbs, and unload shipments.
Experience: A minimum of 1 year’s related experience in retail.
Communication Skills: Excellent verbal and written communication skills.
Team Player: Willing to work in and promote a team-oriented environment, showing a positive attitude, and taking responsibility for own actions.
Interpersonal Skills: Excellent interpersonal skills required to ensure clear, effective communication with customers, management, and staff.
Results-Driven: Must be results-driven and flexible to change.
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