Go Further with Foundever
Are you ready to move your career forward ? At Foundever, you will find our contact centre jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career .
As a Conveyancing Team Manager at Foundever, your focus is on leading and inspiring your team. We follow a People First approach, with customer service at our core. In our busy contact centre, you'll collaborate across departments, honing your management and problem-solving skills.
A passion for leadership and customer service is key to fostering team success through coaching, motivation, and engagement. You'll confidently guide your team in a fast-paced environment, helping them build brand loyalty by resolving customer queries with positive solutions.
The Role:
* Lead and manage a team responsible for Anti-Money Laundering, Know your Customer, Source of Funds, and Proof of Ownership checks in property transactions.
* Follow a process of continuous review and proactive management of absenteeism and attrition for all Advisors.
* Continually review and monitor work performance of all Advisors against agreed KPI’s.
* Coach, develop and motivate Advisors by providing the skills and knowledge to perform their job.
* Identify risks, recommend improvements, and implement corrective actions to mitigate compliance issues.
Experience & Skill Requirements:
* Proven experience in a compliance role within the property sector, ideally with a focus on AML, KYC, and transaction verification.
* Strong knowledge of U.K. property regulations, including Money Laundering Regulations 2017.
* Excellent understanding of Source of Funds Verification and Proof of Ownership processes in real estate transactions.
* Strong leadership skills with the ability to motivate and manage a team.
* Exceptional attention to detail and the ability to handle complex and sensitive information.
* Effective communication skills, both written and verbal, with the ability to liaise with senior management and external stakeholders.
* A proactive approach to problem-solving and process improvement.
* Experience working with property management software or compliance tools.
It’s really important you are able to commute to our site so please check the below address before applying: Foundever House, Timothy's Bridge Road, Stratford-upon-Avon, Warwickshire, CV37 9HY
Start your Foundever Journey and click apply!
#J-18808-Ljbffr