People Co-ordinator (People & Culture) Job Description
Who We Are
At Horizon Leisure Centres, we are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Wherever you work in our business, you will have the opportunity to bring new ideas to continuously improve our service and deliver an exceptional experience to our customers.
Our Vision:
To empower communities to lead happier healthier lives
Our Values
● Passion ● Respect ● Innovation ● Dynamic ● Empowering
Your Role
To provide first-class transactional support to the People & Culture Team, ensuring accurate and timely administration of all aspects of the aspects of the employment lifecycle. To provide first line support for all line manager enquires.
Your Team
You’ll be working within the People & Culture Team and directly reporting to the Head of People & Culture.
Your Responsibilities
· Support the delivery of key projects and organisational change initiatives as defined in the People Strategy
· Take notes during meetings and prepare relevant paperwork before, during and afterward meetings
· Responsible for running weekly, monthly and quarterly reports including absence, annual leave, onboarding and length of service reports and distribute to line managers
· Assist with the preparation and coordination of compliance audits to ensure regulatory requirements are met
· Responsible for ensuring employee records are archived and stored in accordance with Horizon’s Data Retention Policy
· Responsible for monitoring probation milestones, ensuring timely confirmations and necessary follow-ups
· Update the car park list, ensuring accurate records are maintained
· Responsible for coordinating and sharing weekly updates for the weekly employee newsletter
· Responsible for managing the Horizone platform, ensuring all links are functional and documentation is easily accessible and current
· Complete employment references as requested
· Oversee and manage the HR Outlook Calendar, ensuring important dates and events are scheduled effectively
· Manage the end-to-end onboarding journey for new employees, ensuring all milestones are tracked and achieved. Responsibilities include coordinating and overseeing the company induction session, monitoring progress against key onboarding stages, preparing materials, and acting as a point of contact for new starters to support a smooth and engaging transition into the organisation.
· Provide administrative support for L&D, including managing the onboarding process, maintaining booking forms, organising attendee lists, updating calendars, coordinating invitations and surveys, and assisting with the preparation and formatting of training materials, policies, and guides to ensure alignment with organisational branding and standards.
· Manage all pre-course and post-course administration, including sending confirmations to attendees, preparing materials, assisting with training course setup to ensure smooth delivery and ensuing training records are accurately updated.
· Ensure compliance training requirements are met by monitoring deadlines for mandatory and statutory training through the eLearning platform, tracking renewals, and liaising with managers to report on team's progress. Utilise systems to send reminders to staff and managers about upcoming expiry dates and ensure training remains up to date across all departments.
· Assist in maintaining accurate and up-to-date training records, including qualifications, certificates, and renewals, with regular audits to ensure compliance.
· Oversee external training courses by issuing agreements, tracking progress and feedback, and updating records to reflect course completions.
· Work alongside the L&D Manager to support the Work Experience programme and engagement with local schools and colleges. Responsibilities include managing requests, coordinating with internal departments, building relationships with schools and colleges, attending career fairs or events, and ensuring a positive experience for all participants.
· Provide comprehensive support to the L&D Manager in planning, promoting, and executing L&D projects, initiatives, and events, ensuring effective engagement and delivery.
· Support HR and L&D team with projects
Your Experience
· Previous experience of working in an administrative or co-ordinator role
· Understanding of various software systems
· Computer literate with experience of using programmes such as Word, Excel, PowerPoint etc.
· Used to handling confidential and sensitive data
Your Qualifications
· A standard of education, demonstrating good written and verbal communication skills
Your Competencies & Skills
· Excellent organisation and prioritisation skills with high attention to detail
· Confidence using MS Office
· Personable with strong relationship building capabilities across all levels of the business
· A team mind-set with strong collaborative skills and a positive outlook
· Curiosity to learn and develop knowledge in a fast-paced, evolving HR landscape
· Self-motivation to work independently, making things happen and work well under pressure
· Driven and determined
Practical and logical; able to solve problems quickly
Support towards obtaining a professional HR Qualification