Job Advertisement:
Location: Woking, Surrey
Hours: 40 Hours - Monday - Friday Flexible Hours
Salary: £38,000 per annum
Serco is a FTSE 250 international service company that improves the quality and efficiency of essential services that matter to millions of people around the world.
Our Environmental Services business has seen extraordinary nationwide growth over the last few years, and we`re looking for a Tree Surveyor to help us continue to deliver a first-class service.
Job Purpose
To work as part of the operational team providing arboriculture support and technical experience, including the use of specialist IT systems to assist with the management, inspection and control of tree stock from inspections through to completion of maintenance.
Key Responsibilities
Reporting to the Environmental Technician the Tree Surveyor will be responsible for the administration and support of the organisation's asset management system, PSS (trees). Using the system, to undertake surveys and specify necessary works to be issued to the term contractor, generate regular management reports and statistics, as well as producing prioritised work plans and progress monitoring. You will be confident in undertaking tree surveys for risk management purposes, recording observations and making work recommendations.
Respond to customer enquiries, undertaking site meetings and site inspections in order to answer the queries within corporate guidelines. A high standard of accuracy, quality and customer care shall be maintained at all times to ensure that services are delivered, and any problems resolved within the terms of the Service Level Agreement.
Person Specification
Skills/Abilities
· Numerate and literate to good standard. GCSE grade A-C / O level.
· Well organised, self-motivated and able to prioritise a changing workload to meet deadlines.
· Good IT skills including Excel, Powerpoint, MS Word, and email.
· Excellent observation and decision-making skills able to make expert recommendations on tree issues
· Excellent communication skills in verbal and written form.
· Ability to maintain and build upon third party, internal and external relationships in line with Council policies. (desirable)
· Experience at presenting tree information in a formal environment such as a committee meeting (desirable)
Knowledge
· Knowledge of and competency using databases such as PSS (Trees) and GIS systems, Kaarbon Tech (not essential)
· Carryout tree inspections and provide written reports.
· Identify and take the appropriate action to deal with defected or failing trees.
· Understanding of frontline operational services, ideally to include tree, parks and playground services.
· Understanding the principles of performance and compliance management
· Demonstrable previous relevant industry experience is desirable.
Qualifications
· GCSE Maths & English
· Technical Certificate Arboricultral Association Level 3 or equivalent
· Full UK Driving Licence
Personal
· Must possess excellent interpersonal and communication skills.
· Must have ability to work as part of a team to achieve the company goals.
· Must have a flexible ‘’Can Do’’ approach to support the smooth running of the services.
· Ability to work under pressure and deliver demanding objectives.
· Willingness to undertake further training.
What we offer
* Up to 6% contributory pension scheme
* A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more
* Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
* Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
* 20 days annual leave plus bank holidays
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.