Our client are seeking a dedicated and detail-oriented Administrator to join their small team. In this role, you will be responsible for providing exceptional administrative support, assisting in the smooth operation of the service department. The ideal candidate will possess good organisational skills and a proficiency in various software applications including Word and Excel. Your ability to manage data entry tasks and maintain clerical duties with accuracy will be essential in delivering outstanding service to their clients. Key responsibilities Manage incoming calls and respond to customer enquiries. Logging service requests, prepare quotations, raise PPMs and deploy engineer jobs as required. Keeping system information up to date. Assist with administrative tasks such as scheduling appointments, managing calendars, and coordinating service requests with field engineers. Produce and maintain weekly service list. Work with team members to streamline processes and improve overall efficiency within the service department. Provide support for general office functions as needed, including filing, document preparation, serving walk in customers etc. Experience Proven experience in an administrative role or similar position is preferred. Strong organisational skills with the ability to prioritise tasks effectively in a fast-paced environment. Proficiency in computerised systems, particularly Microsoft Office or service-based system. Excellent keyboard skills with attention to detail for accurate data entry. Demonstrated ability to communicate effectively both verbally and in writing. Benefits Company pension On-site parking 22 days holiday – 5 to be taken at Christmas Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson