Optical Assistant - Home Visits
Lancashire & Cumbria
Monday - Friday
Company car or car allowance
Role Purpose
Are you ready to hit the road and make a real difference? As a Home Visits Optical Assistant, you'll be doing just that! You'll be bringing expert eye care directly to people who are unable to visit our stores, delivering vital services right to their doorsteps. But it's not just about sight - you'll also be helping customers with essential tasks, bringing care and smiles to their homes. You'll play a key role in improving the lives of people in your community while being an integral part of our team, helping the business to continue to thrive.
Key Responsibilities
1. Dive deep into customer needs and ensure every one of them is met with excellence.
2. Gain a solid understanding of visual perception and common vision issues to provide the best advice and care.
3. Dispense prescriptions with expertise, including single vision, multifocal, and high index lenses as required. offering a deep knowledge of lenses and frames.
4. Offer expert advice on frame selection and styling, helping customers find the perfect pair of glasses.
5. Deliver a memorable, professional collection experience, ensuring a perfect fit and clear vision that leaves a lasting impression.
6. Address customer concerns and res...