Sales Coordinator
£27k-£32k per annum dependant on experience
Monday - Friday / 8:30am-5pm
Wrexham
Our client based in the Wrexham area is currently recruiting a Sales Coordinator to join their team on a permanent basis. Working within a small team, the purpose of the role is to provide administrative support to the sales department. The Sales Co-ordinator will process orders from quote through to shipment, whilst maintaining good customer relationships and maintaining the company’s quality objectives.
Performance Objectives
* Initial handling of all sales/customer service e-mails and calls and escalating where necessary.
* Preparing quotations for customers and processing order requests.
* Processing orders, checking the orders have the correct prices, discounts, and product numbers.
* Management of contract schedules for key accounts.
* Answering customer queries, informing them of delays, arranging delivery dates.
* Working with other departments to ensure sales, queries and deliveries are handled efficiently.
* Arrange for the despatch of goods via courier and freight services worldwide.
* Collating sales figures and KPI’s for the sales function.
* Data input to in-house IT systems and sales CRM.
* Providing after-sales support when necessary.
* General reception duties including answering incoming phone calls to the Company and meeting and greeting visitors.
* General offic...