Care Home Manager
Location: Norwich, Norfolk
Salary: £55,000 per year (depending on experience)
Job Type: Permanent, Salaried
Shift: Full-time
Excellent PRP
About the Role:
We are advertising on behalf of our client, who is embarking on an ambitious £15m investment in new nursing and residential homes in Norfolk. They are looking for exceptional Care Home Managers to join their team for upcoming roles in the Norwich area.
As the Care Home Manager, you will oversee all aspects of the home's daily operations. The successful candidate must be registered with the Care Quality Commission (CQC) and possess a strong understanding of the relevant legislation and regulations. You will ensure that the home delivers high-quality care to its residents while meeting financial targets and maintaining full occupancy.
Our client provides extensive support from external Operations and Central teams, with the added assistance of a Deputy Manager, Administrator, Hospitality, and Housekeeping teams within the home to help ensure smooth operations and exceptional care.
Reports to: Regional Operations Manager
Key Duties and Responsibilities:
Lead and inspire the staff team, promoting a culture of kindness, compassion, and empathy.
Recruit, train, and retain a team of skilled care professionals focused on delivering person-centred care.
Ensure the home meets all regulatory requirements, including CQC standards, while maintaining high standards of care and support.
Manage the home's budget, achieving financial targets and managing costs.
Develop and implement a marketing strategy to maintain full occupancy and promote the home's services within the community.
Build and maintain positive relationships with residents, families, and stakeholders, addressing their needs and concerns.
Oversee the timely and efficient completion of administrative tasks.
Monitor and evaluate the home's performance, identifying areas for improvement.
Effectively manage risks to ensure a safe environment for residents and staff.Skills and Attributes:
Previous experience managing a nursing or residential home.
Strong working knowledge of CQC standards, with a proven track record of working towards or achieving Outstanding ratings.
Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors.
Proven marketing and business skills within the private care sector, with experience running a commercially successful care home.
Enthusiasm and passion for developing high levels of person-centred care.
Ability to contribute to the growth and development of the care service.Education and Qualifications:
Preferably NMC Registered Nurse with relevant post-registration experience (desirable but not essential).Benefits:
Comprehensive induction and training programme.
Opportunities for career development and progression.
Employee Assistance Programme.
Blue Light Card Scheme (enrolment fee reimbursed).
Full DBS disclosure paid by the employer.
Annual NMC PIN renewal paid.
Excellent performance-related bonus.
25 days annual leave plus bank holidays.
For more information, please contact Emma Brown (phone number removed)
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