Admin / Customer Services North Manchester - Oldham Onsite working - 37.5 hours per week (no weekends) Temporary - 3 months initial contact (with the option to extend or go permanent) Interviewing THURSDAY 14th NOVEMBER 2024 to start MONDAY 18th NOVEMBER 2024 We are recruiting for multiple office-based roles in the North Manchester / Oldham area focussed on customer services and administration. The company is a large national business that employs thousands across the UK. You will be given lots of training and support to do your role in a supportive environment. The company prides itself on having a positive and engaging work culture, winning multiple awards. We have immediately available positions starting in October for 3 months minimum On-site working in Oldham. The roles are focused on writing and communicating with customers via email and letters working through a queue-based system and finding resolutions. The role is Monday to Friday-based work, working 9am-5pm - no weekends. You will receive full training and ongoing support from your Team Leaders There is 2 weeks of full training (classroom and training) This role is to start immediately for 3 months minimum temporary assignment (with a view to go permanent) This role would suit someone who likes working in customer services and who enjoys writing and drafting letters/ emails. You will need experience of working in an administrative / customer solutions-based role. Key skills needed: Working to targets/deadline Attention to detail - working with and checking alpha-numerical data. Strong written, grammar, and verbal communication - you will be writing communication to customers. Customer services Teamwork Reliable Self-disciplined and able to work alone / remotely. This would suit someone local to North Manchester, 37.5-hour working week. The pay rate is £11.44 per hour. Once you start in the position a full DBS check will be completed to do this role due to sensitive information handling. Please contact Joel Fletcher or Charlotte Churm The Prescient Group will be managing your application by the GDPR and Data Protection Act 2018. If your application is successful we will contact you and manage your data by the guidelines of GDPR. If your application has been unsuccessful we will delete your application within 6 weeks and all records of your data