Leisure Team Member Apprentice
Apply From: 13/12/2024
Learning Provider
Delivered by LIFETIME TRAINING GROUP LIMITED
Employer
GLL - White Horse Leisure and Tennis Centre
Vacancy Description
You will be a permanent member of the Leisure Centre Team carrying out job roles such as General Assistant, Recreation Assistant, Concierge, Swimming Teacher & Fitness Instructor. The job roles that you are rotated for will be dependent on which qualifications you have achieved as well as the needs of the centre.
The Leisure Team Member - Apprentice role is an ideal opportunity to work, learn and develop your career within GLL.
Customer Experience
1. Understanding the services and products on offer to assist with customer questions and queries
2. Supporting different types of customers with different needs
3. Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints
4. Support the centre to deliver swimming lessons where required (qualification dependent)
5. Sharing knowledge with customers on the role exercise plays in health and wellbeing
6. Conducting customers' gym inductions and health screening where required (qualifications dependent)
7. Planning and delivering exercise sessions to meet customers' health and fitness goals
People Experience
1. Supporting GLL's visions and values
2. Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager
3. Ensure all training and qualification deadlines are met in agreement with your tutor and manager
4. Achieve and maintain all necessary qualifications including ongoing CPD training
5. Keep up-to-date with trends and developments in the leisure industry
Business Performance
1. Have an understanding of GLL and its position in the Health & Fitness Industry
2. Understand the performance of the centre(s) that you are working in and the external and internal factors that can affect performance
Operations Performance and Risk Management
1. Support the centre to open and close the building
2. Supervising and lifeguarding customers in swimming pools
3. Setting up and taking down different types of equipment for activities such as badminton, exercise classes and 5-a-side football
4. Cleaning and maintenance of different areas of the centre
Personal Effectiveness and Development
1. Demonstrates and lives GLL People with Purpose values
2. Personally demonstrates equality, inclusion and diversity in their behaviours and actions
3. Attend all monthly workshops and progress meetings as per your apprenticeship standard
4. Fully participates and engages in GLL Management meetings, development programmes and ongoing assessment of performance
5. Develops skills through shared learning and peer learning community
6. Discusses own performance, learning and development needs with their line manager, which is reflected in a live personal development plan
You will be enrolled on a Leisure Team Member apprenticeship level 2 programme which takes approximately 18 months to complete as well as completing the following qualifications throughout the length of your apprenticeship:
* National Pool Lifeguard Qualification (NPLQ)
* First Aid at Work (Level 3)
* STA Award in Teaching Swimming
* STA Certificate in Teaching Swimming
* Level 2 Gym Instructor
Key Details
Vacancy Title
Leisure Team Member Apprentice
Employer Description
White Horse Leisure and Tennis Centre is a state-of-the-art leisure centre, located in Abingdon, Oxfordshire. The centre offers a variety of facilities including: a gym, fitness class studio, 8 lane swimming pool, teaching pool, 2 squash courts, 8 badminton court sports hall, sauna & steam room, 6 indoor tennis courts and 4 artificial grass courts. The Centre provides highly-reputable junior and adult sports courses, and also offers a variety of kid's activities including soft play.
Vacancy Location
Audlett Drive OX143PJ
Wage Frequency
Custom
Number of Vacancies
2
Vacancy Reference Number
1000291115
Key Dates
Apply From
13/12/2024
Closing Date For Applications
2025-01-22 11:59:59
Interview Begin From
2025-01-28 12:00:00
Training
Training to be Provided
Leisure Team Member Apprenticeship L2 including Functional Skills in Maths and English. Training schedule has yet to be agreed. An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Details will be made available at a later date.
Learning Provider
LIFETIME TRAINING GROUP LIMITED
Skills Required
Team Working, Organisation Skills
Apply Now
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