THE ROLE
We’re looking for an enthusiastic and driven Advertising Account Manager to join our team to grow and develop our portfolio of local directories.
You’ll be responsible for maintaining the profitability of the titles by hitting monthly targets, acquiring new businesses, and developing the products to ensure their full potential is reached.
Customer management, dealing with local businesses (both over the phone and in person), lead sourcing, and product planning also form important parts of this challenging role – all the while ensuring you’re offering a positive customer experience throughout.
KEY RESPONSIBILITIES
1. Lead sourcing to generate new customers and hit new business targets.
2. Managing the current new customer database efficiently and effectively.
3. Manage print products to ensure they hit targets and realize their full potential.
4. Maintain relationships with existing clients and current spend.
5. Suggest, develop and carry out actions to improve sales performance and identify new opportunities for increased revenue.
6. Resolve conflicts and provide solutions to customers in a timely manner.
7. Maintain company customer services standards across the business.
KEY ATTRIBUTES
1. Background in telephone sales and, preferably, advertising.
2. Excellent verbal communication and negotiation skills.
3. The ability to accurately report opportunities, sales, and results.
4. The ability to work under pressure and meet targets.
5. Solid business acumen and the ability to problem solve.
ADDITIONAL INFORMATION
Travel is required so a full EU driving licence is required; a company car is available for this travel.
THE COMPANY
Community Publications is the publisher of a local publication and online directory that offers local businesses the opportunity to advertise their products and services in a cost-effective manner. We are continually growing both our readership and client base and have established a strong reputation for professionalism and quality since the company launched 25 years ago.
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