Job Description
Adults Support Broker ***
We are working in partnership with a Local Authority in the Sutton area who are seeking a Support Broker to work within the Adult Social Care Service.
Contract - 12 months with a view to extend to an ongoing contract.
Full Time Hours - 36 Hours per week.
Location - SM1. (Hybrid working may be available)
Rate of Pay - £17 - £20 per hour - Negotiable depending on experience.
Main Duties:
* Support Brokers arrange a range of care services for customers in their own homes or in bed based residential care at the request of Social Workers.
* The role entails collaborative working with Sutton's Social Locality Work Teams, Commissioning Team, START Team, Hospital Discharge Team, Safeguarding and other Council's internal teams in ensuring a smooth transition for customers in need of support or care.
* External relationships are with the voluntary sector, care providers, service users and their families.
* Using Social workers support plans Brokers arrange packages in negotiation with service users or their representatives in ensuring their wishes and needs will be met.
Specific Accountabilities:
* Manage the throughput of work via a duty system that includes telephone enquiries, emails and direct referrals via the Social services client record system Mosaic.
* To be responsible for the assessing of customer's circumstances and identify any potential barriers in accessing appropriate services.
* Find and facilitate access to accommodation and support as appropriate to assessed needs in support plans.
* Help build a thorough knowledge of all services available in order to offer the best advice to customers to meet their needs.
* Refer quality or safeguarding issues to the manager or appropriate team or agency.
* Ensure accurate records are kept in helping meet the Performance Indicators set
* Carry out duties and ensure practice meets Sutton Council's Equality and Diversity Policy.
Experience/Knowledge:
* Knowledge of the 2014 Care Act.
* Knowledge of the 2005 Mental Capacity Act and the added amendment the Deprivation of Liberty Safeguards (DoLS).
* Significant experience of the Care Sector.
* Knowledge of the Safeguarding legislation and associated policies.
*We offer a market leading referral scheme of up to £250 so if you know of someone who may also be looking for an exciting career opportunity*
To apply for this role please email & call Dane on 01772 954 200.
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