UK Employer of the Year 2024: Silver (250+) - Investors in People Awards
The Role
Forbes Solicitors LLP are seeking a Billing Assistant to join our Insurance team at our Walton Summit Office. This role is full time, working 36.25 hours per week, Monday to Friday.
This is a fantastic opportunity for a Billing Assistant to become part of a collaborative and professional team. While the role demands the fast pace, customer focus, and high standards of a law firm, it also ensures a sustainable work-life balance, reflecting the regional area it serves.
The Billing Assistant is responsible for supporting the Finance/Insurance team in managing the firm's billing processes. This role ensures that client billing is accurate, timely, and in compliance with client agreements and firm policies, thereby contributing to the firm's financial stability and client satisfaction.
As a key member of our team, you will be responsible for achieving successful outcomes such as:
* Assist in the preparation and generation of client invoices, ensuring accuracy and adherence to client agreements, SLAs, and firm policies.
* Maintain and manage the billing schedule, ensuring all client work is billed in a timely manner.
* Respond to billing-related inquiries from clients and internal staff, providing clear and accurate information.
* Accurately enter billing data into the firm’s financial systems, ensuring all billable activities are correctly recorded.
* Work closely with fee earners to ensure that all billable time and expenses are captured and invoiced appropriately.
* Assist in reconciling billing records with accounts, identifying and resolving discrepancies.
* Ensure all billing activities comply with legal, regulatory, and internal standards, including VAT and other relevant tax laws.
* Update and maintain accurate billing records in the firm’s financial systems.
* Identify opportunities to improve billing processes, contributing to the efficiency and effectiveness of the finance team.
The Person
We will be progressing applicants to the next stage based on their demonstrated knowledge, experience, and skills in:
* GCSE Maths and English, grade C/4 or above, or equivalent is essential;
* strong numerical skills with the ability to understand and manage financial data, including invoicing, payments, and reconciliations, is essential;
* high level of accuracy in handling billing and financial records, ensuring all transactions are correctly recorded and discrepancies are minimised;
* experience in liaising with internal and external stakeholders, including clients, fee earners, and suppliers, regarding financial matters;
* previous experience working in a legal setting, supporting legal professionals in administrative roles would be desirable;
* aligns with the Firm's values;
* ability to prioritise tasks, manage time effectively, and coordinate multiple activities simultaneously;
* have the ability to work as part of a team;
* have proven competence in their IT skills (Outlook, Word, and other systems experience);
* excellent written and verbal communication skills for interacting with clients, colleagues, and external parties;
* have an interest in long term development/progression in the department.
If you are interested in this role or in joining Forbes Solicitors, please visit our website to learn more about us.
The Firm
At Forbes Solicitors, we believe in creating a supportive and collaborative environment where our team members can thrive and develop themselves and others. We offer a comprehensive range of legal services and have offices across the North, with deep roots in Lancashire. Our team are known for its genuine, practical advice and passion for achieving the best results. We are real people who listen to each other and work together to deliver exceptional service.
We are proud to have been awarded UK Employer of the Year: Silver (250+) at the Investors in People Awards 2024 and the Firm is ranked as a Legal 500 Top Tier Firm and a Chambers and Partners Leading Firm.
We are a values led Firm and are looking for people who embody our values: authenticity, striving for exceptional results, and unity in teamwork to join our award-winning Firm.
The Benefits
We are dedicated to supporting our people and offer a range of benefits, including:
* 33 days annual leave, including bank holidays, increasing with length of service;
* Annual leave purchase scheme (Subject to T&Cs)
* Enhanced family friendly policies and pay for Maternity, Paternity and Adoption;
* Enhanced sick pay;
* Celebration and Volunteer leave;
* Ongoing professional development and progression opportunities;
* Profit share scheme;
* Additional long service awards;
* Subsidised tuck shops;
* Staff discount on Firm services;
* Health care benefits (Health Cash Back Plan and Mental Health Counselling Services);
* BUPA (Solicitor positions only, for self, not dependents);
* Retail and gym membership discounts;
* Recruitment and legal department referrals (Subject to T&Cs);
* Annual Events.
Forbes is an equal opportunities and disability-confident employer, accredited by Investors in People and ISO 9001 quality management systems. We are committed to equal opportunities in employment, service provision, and supplier engagement, and strive to maintain a workforce that reflects the local community.