Benefits and Housing Needs Officer Hackney Temporary Full time Join a dynamic Local Authority team in Hackney, delivering a vital service that supports vulnerable households with housing needs, benefit assessments, and homelessness prevention. THE ROLE As a Benefits and Housing Needs Officer, you will be responsible for delivering a high-quality, customer-focused service across all areas of housing needs and welfare support. Assess Housing Benefit, Council Tax Reduction, and Discretionary Housing Payments in line with legislation Provide advice and support to prevent homelessness and manage housing need across the borough Assess homelessness applications and arrange temporary accommodation when appropriate Maintain accurate financial and casework records across multiple systems Manage the Housing Register, including medical assessments and social housing lettings Conduct home visits to verify residency and support vulnerable residents Liaise with internal and external partners to deliver cost-effective solutions and holistic supportTHE CANDIDATE The successful candidate will have previous experience working in a similar Benefits and Housing Needs Officer role within a Local Authority setting. Strong understanding of housing benefit legislation, homelessness law, and discretionary schemes Experience managing a complex caseload and working to strict deadlines Confident in conducting assessments and making decisions based on legislation and policy Excellent communication and customer service skills, particularly with vulnerable or disadvantaged groups Competent using housing and benefits IT systems and recording detailed case notesTHE CONTRACT Temporary – 3 months The pay range for the role is £26.00 to £29.00 per hour LTD company rate. The PAYE equivalent is £22.17 to £24.72 per hour, inclusive of holiday. HOW TO APPLY If interested in this role please apply via the link or email (url removed) or call (phone number removed) to discuss the role in more detail