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KYC / Customer Service Administrator, London
Client: [Client Name]
Location: London, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference:
1bc43889f02b
Job Views:
93
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
KYC / Customer Service Administrator
City of London / Hybrid
Permanent
cer Financial are working alongside a bank who are based in the City of London. They are seeking a Customer Service Administrator to work with them on a permanent basis.
The Customer Service Administrator will work with the bank through the lifecycle of a customer across all customer types; personal, business, ISA and charities, offering exceptional service whilst living our company values.
The Responsibilities of a KYC / Customer Service Administrator Will Include:
* Onboarding new customers by setting up the customer and account records ensuring initial and ongoing Due Diligence (KYC) is carried out
* Taking of new deposits, both fixed and notice accounts, rollovers and repayments
* Providing bereavement services
* Keeping customers' records up to date at all times
* Inputting daily transactions into the banking system
* Preparing and inputting daily transfers and payments
* Ad hoc work as required, both in relation to the duties mentioned above and otherwise
The Successful Customer Service Administrator Will Have:
* Customer onboarding experience including KYC
* Proficiency in Microsoft Office: Word, Excel, Outlook
* Experience with Banking Systems (Including Online Banking)
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