Senior Telecoms Infrastructure Administrator to £55k plus benefits Are you looking for a role with a strong company who pride themselves on how they treat their employees? Do you live and breathe all things Telecoms to deliver telecoms systems for corporate environments? Do you have the knowledge and gravitas to mange the relationships and delivery of 3 rd party telecoms suppliers? Do you enjoy designing, extending and managing telecoms networks and functionality? If this sounds like you, and you are looking for a great place to work then this could be the next opportunity for you. What will you be doing? We are looking for Senior Telecoms Infrastructure Administrator who can help my client deliver their mission to earn customer loyalty and drive business growth by providing consistently excellent service. As the Senior Telecoms Infrastructure Administrator your key responsibilities are Working with the business to design, implement, manage and support the group telecoms platforms. This includes account creation and management, call flow management/Interactive Voice Response and supporting staff with resolving issues. Working with platform providers to ensure account relationships are maintained and licensing reviewed with appropriate internal teams. Planning and preparing for any expansion and changes within the Group. Actively working to ensure software licencing across all environments in use within the Group is recorded and kept compliant. What do you need to be successful in the role? My client is a Great Place to Work employer with a very successful Group of Infrastructure businesses. They like to employ people who can not only demonstrate great technical skills, but who can also show great soft skills and emotional intelligence. It is all about being good at what you do but also knowing how play your part constructively within a larger team. Relevant degree, technical certification or equivalent. Strong communication skills to confidently communicate with employees at all levels of the organisation. Well organised and able to manage their own workload. Experience of maintaining a cloud-based contact centre environment. Experience of maintaining call groups, call flows, and user accounts in a cloud or on-premises telephony environment. Understanding of key telecommunications technologies such as Session Initiation Protocol (SIP) and call flow management. What is in it for you? Not all jobs are with financially strong companies who care about making their working environment a great place to work. This is the opportunity to build a career, and yes, they help with that too, within a bigger IT team where they like to promote within rather than hire in new staff. As well as a good salary of up to £55k depending on experience, there is a strong benefits package. Loyalty Growth Units - A scheme rewarding our collective efforts if we hit our profit targets. Think of it like a long-term bonus pot Eligible for employees with 6 months service. Life Assurance - 4x salary, after 3 months of service. Pension Scheme - Company contributions up to 10% if employees contribute 5%. Pension contributions are made through salary sacrifice and the company re-invests the NI savings into your pension fund. Holiday - 33 days holiday (including bank holidays) plus an extra day after 10 and 20 years. Option to buy up to an extra 10 days holiday. Great Place to Work - ranked for as one of the UKs Best Workplaces since 2018, one of the UKs Best Workplaces for Women since 2021, and one of the UKs Best workplaces for Wellbeing since 2022. ADZN1_UKTJ