Job Title: IT Account Manager
Location: Dudley
Salary: Up to £50,000 per annum + Benefits
Chapman Tate Associates are excited to be recruiting for a dynamic IT Account Manager on behalf of a leading Managed Service Provider (MSP). Our client has experienced rapid growth, acquiring over 25 businesses in recent years and expanding from their core expertise in Hosted Telecoms into Hosted Cloud, Infrastructure, and Cyber Security Solutions.
The Role
As an IT Account Manager, you will play a key role in driving business growth by managing existing client relationships and identifying new opportunities. Your focus will be on delivering exceptional customer service and expanding the company's footprint across various IT services, including cloud-based infrastructure, cyber security, and unified communications.
Key Responsibilities:
1. Manage and grow a portfolio of existing client accounts.
2. Identify new business opportunities and upsell/cross-sell services.
3. Collaborate with internal teams to ensure the delivery of client projects on time and within budget.
4. Maintain in-depth knowledge of the company's products and services, particularly in cloud, infrastructure, and cyber security.
5. Develop and present proposals that meet client needs and business objectives.
6. Work closely with technical teams to tailor solutions for specific client req...